A very pleasant stay . The hotel was well placed for going to the Panda research Park. The rooms were comfortable and clean . Breakfast at the hotel was very good with a big choice to choose from. The Hotel staff were very helpful and friendly. It was about a 30-40 minute Taxi drive into Chengdu city , manly due to traffic as it is not really that far , and 10-15 min from the Panda Park . We could see the Panda Park from our Hotel bedroom. There are quite a few shops about 5 min walk from the hotel .

The WiFi was particularly average

The location is nearby the panda research base so ideal to leave early and arrive early after only a 10. Minute drive. After the visit we fully enjoyed the amazing outdoor swimming pool with our family. The staff was very friendly, helpful. We even got a late check out. We really would have spend more days at the hotel. It was absolutely fantastic! My husband and daughter had a massage and they loved it.

We liked it all.

Free upgrade on arrival to a deluxe room - this was huge, very clean, nice views over pool and panda base Convenient for pandas and free shuttle bus makes this easy 2 x pools - one good for lane swimming and then a leisure pool outside

- Need to bring a swim cap if you want to use the pool - they cost £7-£10 onsite! - We had read that there was a free shuttle to the nearest metro but this was no longer running. We were able to go into Chengdu using public bus and metro but this took approx 90mins each way

Beautiful hotel, excellent location, breakfast choice - amazing, staff - very friendly, room - fantastic

In the hotel information guide it mentioned that currency could be changed at the front desk only, however when we asked to do this it was not available and we had to go to the bank which was an ordeal.

Very spacious room, fabulous bathroom with separate freestanding bath. Staff were friendly and helpful. Excellent breakfast. Beautiful and luxurious decor throughout the hotel. Perfectly located for the Panda Base and also not too far from Chengdu city centre

AC not very effective. No mini-bar.

Close to the panda park, breakfast exceptionally good. Rooms are comfortable and enough space for 2 people. Shuttle to and from panda park comfortable.

Just one tv channel, didn’t get all the information regarding the shuttle to the panda park from the reception ( might have been a language barrier, maybe they could provide a timetable in each room) and our bathtub had a weird stain.

The view from the room was amazing. There's a shuttle bus from the hotel to the panda garden which helped a lot in the hot weather when we visited. Very spacious dining area and lots of food options at the breakfast buffet. Friendly staff and clean room. Recommended!

The hotel is close to Panda base. The hotel offers shuttle to the panda base. The room is clean and comfortable. The hotel is very generous to allow us to stay until 4:00pm after visit the panda base. Breakfast is very good, has variety choices.

Nothing

It’s very clean and the staff are very helpful.

Food selection and quality can be improved. The Hotel Guide and the stationary inside should be refreshed.

The staff were very helpful and friendly and made our visit to the panda park extremely enjoyable. Rooms were comfortable and clean and very spacious.

Our room was slightly too hot, we couldn’t seem to get the air conditioner to cool the room down