The staff were super friendly, especially Cesko who would greet us by name, they all made us feel at home and really made the experience great! The food was really good with a great range and the local wine was reasonably priced too! The rooms were spacious and appears to be redecorated in a smaller way than the photos showed and the building felt grand. The whole experience felt better than a 3 star hotel would typically be. They had plenty of free parking, ski storage and the ski bus stops at the gate! If you want fresh towels and your room made up each day, this is possible but, to save the environment, this is also possible

One of the rooms in our suite wasn't that warm as the radiator didn't put out much heat and couldn't be fixed. The WiFi is limited range but is available in all the communal rooms

The hotel has an excellent location, is clean, and has helpful staff!

No vegetables for breakfast.

Hotel hertitage and nice dinners.

Coffie during breakfast

Great staff, brilliant food and family friendly hotel.

I liked everything.

nice big rooms in old style, good food, location was perfect in the center near ski bus stop, nice staff and bar offer

more furniture in the room and bathroom, old hotel could be in better condition

The food was tasty and diverse. Everyone can find something for him. The staff was very helpful and helped us in every way.

The hotel needs renovation. The ski room particularly. There is dust everyvhere. Thetre are no heaters for the ski-boots.

Excellent location. Lovely staff. Large room.

Breakfast almost inedible. Room was particularly basic, not even a kettle. Hotel kind of charming in a dated way.

The location of the hotel is perfect to enjoy the cute town and to easily go to ski by car or by bus.

The hotel is very old school, but has everything you need. Most of the staff was nice and helpful. We just had a bad experience with few of them and the "spa" (which is more a family pool with a sauna). We have been told at the reception to book the entrance with the app and then we found out at the entrance that it was not needed and we could go anytime (without rushing back from skiing to respect our time slot). We have also been told at the reception to rent a towel for 3 euros and when we asked for two towels we got bath ropes and we didn't question it. Just at the check out we were informed it was 8 euros for the bath rope. It's not about 5 euros difference, but the unclear information they give to their guests and the way they ask you for more money without you knowing why! They should have better dialogue between the staff and mind about giving exhaustive (and same) information to their customers. Breakfast was nice, but the coffee machine is quite outdated with terrible coffee.