Great place to relax and refresh a couple of days. Friendly and highly professional staff. Excellent breakfast and dinner. Cosy, clean rooms. Wonderful time spent in the pool area, you can feel real relaxation indeed (especially early in the morning when there was no one there). The hotel left overall good impression and desire for coming back.

Having no AC in a junior suite type of room (or simply any hotel room nowadays) for the price you pay is IMO unacceptable. It’s really uncomfortable staying in the room when it’s 30+ degrees outside. Would be also great to have at least one pool with cool water (all pools are heated, like a warm bath).

Nice located hotel with acess to excelent, but not crowded thermal bads . Staff friendly and helpfull. We've got nice room with terasa straight to the guiet garden with nice trees, very quiet area . Breakfast was very good . Bad Düben is nice small city. We might return soon

Bit walk around to thermal bath ,anyway good warm up 😎

If I could give 11 out of 10, I would do so. The room, the food, the exceptionally friendly staff, the pools and saunas, and the garden were perfect. The whole atmosphere was nice and relaxing.

The only thing I was lacking a bit was a kettle and cups in the room.

Breakfast was excellent. We were travelling with young children and they were well catered for. Access to the spa from the hotel works well

When we booked the option of a family room using connecting doors was not made obvious. So we booked and extra room which was not needed and no refund was offered

Rooms very clean and spacious Breakfast was amazing Sauna and Pools great If you are looking for pure relaxation and nothing else it’s a great place to be

Back ground/ chill out music was missing in restaurants and pool areas No wifi in pool area Too busy in the pool area, full of creaming kids due to school holidays The „bar“ was not a bar and closed at 21hrs, therefore nobody used the same

We enjoyed the stay. There were not so many people in the swimming pool and sauna because we arrived on the Sunday evening. The parking has enough space and the restaurant was great.

Good service, very friendly staff, good spa/swimming pool area, good buffet in the restaurant including sparkling wine on Sunday's breakfest

Bed not so comfortable (too soft) Toilet paper in the bathroom is the cheapest you can ever use - felt like scrubing sandpaper to your skin We booked the dinner in advance (half-pension) and were given a table only after 20:00 (without being asked if we wanted to dine earlier). This made we starve through the day since the pool bar only has some standard German fast food (curry wurst and the likes).

Breakfast was exceptional. Sauna and spa facilities very good. The room was very comfortable, the staff friendly and helpful and there was enclosed, secure storage for our bikes.

The coffee machines at breakfast dispensed instant coffee. Good instant coffee, but still. These days I think at least a machine that grinds beans directly should be a minimum. Better still a proper barista service. This would be more in keeping with the quality of the hotel.

Soa is lovely and staff are friendly. We loved the ground floor patio, it was great with dogs.

vegan breakfast options are very limited but I understand that it a personal preference.

Clean Nice breakfast