Aii good

1. Surprisingly, for a resort of such a reputation when we ordereed two coffees in room-dining, they brought the coffee, filled in two glasses with plastic sealing on top. So the coffee had got cold and also we could not make any delay in consuming it. The least expected was to have it in a flask, more so when we had requested to have it 'extra HOT". 2. We observed that lot of food trays being taken from kitchen to different outdoor areas, for serving and transferring to other serving areas, in open trays without any type of covering on the food. This was again not expected in a hotel of its stature.

Variety. The taste . The staff. Personal attention and meeting all requirements. Staff was very courteous. Particularly Hemu , popy, Even the chef met us to find out what we needed. Other staff and restaurant managers Ranjit sharma and Aparup ghoshand guest relations personnel Pooja chanda shive were all very concerned about our well-being. Ebenezer at the reception made sure of a easy checkout and promise of a comfortable stay next time..

1. Easier to book over the phone with direct connection to the Mariott hotel 2. Escort for the elderly in many places in the hotel premises 3. Elevator to the massage area at the SPA for old people and people with problems 4. Refreshing complimentary or chargeable fruits every day

Friendly and very helpful staff who made extra effort to make you comfortable . Food was amazing with a wide variety and is very tasty. Break fast and in house dining in particular is superb. The activities organised was very good with person in charge very competent, helpful and very good in guidance.

Possibility to have the swimming pool heated during the week and not only weekends. Also, to have nanny facilities/ customised programs for kids. Also facility for self service laundry in-house like a laundromat

Absolutely loved the spacious suite rooms with modern and classy interiors. Smart touch controls for every room is a feature I would like to have at my house too! The balconies offered stunning views of the golf course and Nandi hills. Bathrooms were squeaky clean and well organised.Coming to Food, options were plenty and taste was rarely compromised. There are plenty of activities here for each age group and the staff does a commendable job of making guests feel relaxed and entertained.

Delivery of In room dining orders took some time indeed.

Everything .. The way we were greeted at the entrance itself made our day .. The ambience of this place, the hospitality, there was one staff allotted to us, and she (Anju) was constantly in touch with us via whatsapp.. This was new and impressive.. The hotel room was state of the art level .. The activities organised were mind blowing .. We did pottery, canvas painting, Caricature.. The pool was huge, there were snacks arranged by the pool for the guess.. The executive lounge with its unlimited cocktail hour with amazing appetizers, I must make a special mention of the live music that was going on in the lounge .. The musician called my son, taught him a little tabla and sang a song to the tune of it .. The dinner had a huge huge Buffet spread .. What I loved the most was the authentic sound Indian food .. No pretention .. It was much better than the local Sagar restaurant.. This is very rare .. The deserts, the continental cuisine .. Delicious .. The following day, we went to check out the gold court and ended up spending 2 hours there .. This place is a gold mine for both kids and adults .. Must must must visit❤️

Wonderful resort and wonderful stay. The place is beautiful and the staff is excellent as well. This is a real pet friendly place wherein they really do allow pets everywhere and pamper them as well. The temperature controlled pool is awesome and the high-tea is a great fun time too. Food is excellent too and overall a great place from all angles! Loved Alleshan and the Aviary.

Nothing. I cannot think of anything missing!

Everything was excellent, but the staff stood out the most. Special thanks to Chumbeni from East Restaurant, Sagar from the breakfast buffet and Gandhi from room service. In fact, the entire team was amazing. The room and washroom were great, and the care they provided for the baby was exceptional. The food, especially the breakfast buffet, was delicious. I would love to return someday.

I don’t think of anything

The property is beautiful and extremely well maintained. The staff and the guest relation executives are the real heart and soul of this place. if you are expecting luxury, comfort and rejuvenation, look no further… this place is a perfect weekend getaway. The food is unparalleled, the pool is temperate controlled and very relaxing, the on-prem activities are great for the kids. My son enjoyed so much he didn’t want to leave. Tanya, Gayatri and Shashank took care of us and they went the extra mile to ensure the comfort of each guest. The place was pretty crowded (being a weekend) but they gave personalized care to pretty much everyone. My wife and I were celebrating our anniversary and they made us feel really special. A definite must visit. Dharmendra and Debolina from the restaurant Aviary played their part in our culinary experience to ensure we got what we needed. Overall a fantastic experience. I have to mention that the staff is as friendly and helpful than it could ever get.

The landscaping and resort structure was well designed. Really enjoyed walking around. The choice of activities was great. The concept of food carts at High tea was fun.

The food :( Continental and Asian food at the Aviary needs a lot of thought and improvement. The Indian section was the best in terms of flavor. In general management at the Aviary needs more organization, especially over long weekends. Room service needed a bit of prompting but they were polite.

Beautiful location and resort close to the city. Well maintained lawn, large and airy well appointed public spaces and rooms. Great spa and restaurants on site.

While the restaurant buffet spread was large, the food needs to be kept hot, which it wasn't. Surprisingly, the door of our room was not getting shut and therefore was left open during the 4 hours after housekeeping cleaning - good news is that we did not lose any belongings.