Our stay here was an absolutely wonderful experience. We were very late checking in and this was no problem whatever. In fact, they took their own initiative and ordered a taxi for us from the station. When we got there, they contacted a local restaurant that was actually closed and persuaded them to cook a wonderful meal for us. They got us a taxi there and the food was ready when we arrived. The taxi waited for us and dropped us back to the hotel 20 minutes later. They also arranged a taxi for us for the following day to take us from Kars to the border, crossing into Georgia at Sarpi. They honestly could not have done more or been more obliging. The breakfast was absolutely incredible and the hotel itself is truly beautiful. I could not recommend this hotel more highly, and I am very grateful to Mustafa, to Ibrahim and all the staff that made our stay so special. If I am ever back in Kars, this is the only place I would stay.

Nothing, it was all perfect.

It was a very special and relaxed stay. I spent 3 nights and I loved the location (near to main sights but secluded by the river); I had great quality of sleep; Breakfast was overall good as well; I liked the garden and the tea / coffee there during the day and the bonfire at night. The staff was wonderful and very caring.

Few things to consider: -very weak WiFi (if I had to work- it would not be possible) -breakfast can be very simple or more lavish depending on how many guests they have and whether it’s a plate or a buffet.

It was a fantastic experience as much as a hotel. Varied local breakfast, hot wine by the river under the trees. A fabulous oppulent hotel. The kind staff organised a driver to take us to Ani for a fair price.

Everything. It’s a boutique hotel with great service. We stayed here for 5 nights and the whole staff made the experience amazing and memorable. They have special nights with entertainment which came as a nice suprise. The breakfast consists of the best local specialties. We had amazing talks at the bonfire, they helped us out with reservations, great tips and also warned us about the weather conditions. Very very helpful. Also the hotel is located in an historical building and the decor adds a layer too. A special thanks to Melisa and the hotel cat Niko.

Everything was great.

The building was beautiful with flamboyant decor. Slightly quirky which we love! The staff were so helpful and friendly. The location just under the castle was absolutely amazing! Close enough to walk into town. The breakfast was really tasty with an amazing selection - lots of traditional Turkish food to choose from. Toiletries were provided. Such a lovely place to sit outside by the river and have a drink. In the evening there was a brazier and some musicians playing traditional music. Just beautiful!

The WiFi wasn't great.

It is a unique style of hotel in Turkey, and the style is pulled through the entire hotel. Good bed, sofa and bathroom. Room was comfortable and clean. It is located with a litle path next to the river that leads directly to the tourist center of Kars. Parking is part of the hotel. Taxi to the airport is less than €10.

The main issue is not the hotel's own fault, but the river smells foul. We kept the window closed during the night because of it.

It was an accommodation where we experienced Kars province completely. From the moment we entered the hotel, everything was like a fairy tale. Our room was very clean and comfortable. The view was so beautiful that we watched it for hours. Our walk in the historical places around the hotel was very nice. In the evening, you can spend hours by the fire in the gardens by the river. The employees were very helpful and our conversations were very entertaining. I can't find words to say about breakfast, I will miss it so much. Her şey için çok teşekkür ederiz!

Breakfast was very good! The staff were friendly, helpful and always in a good demeanour. Sembra, Akif and Maskat were just 3 of the many staff who made us feel very welcome. The location is gorgeous. We were there in late October and the grounds were covered in red, gold and brown autumn leaves with a creek nearby. We enjoyed this view while sipping tea and keeping warm next to the brassiers burning with wood.

A House with history, situated quietly between River and Castle but within easy walking distance from the City. Very welcoming staff, a highlight of our holiday in Türkiye.

Ground floor rooms open to the Hotel Garden with seating, so from dusk one has to keep blinds closed.

This beautifully restored 1879 villa is , as another review mentioned, as much an experience as accommodation. Ostentatiously decorated with soft classical music in the background. Thought I was in Versailles. There’s an outdoor garden next to the river where a fire usually burns and drinks are served. Great facilities, service and breakfast.