The rook was very spacious and the bed was super comfortable. The food quality was excellent for the breakfast with a wide variety of European and Indian food. A special thanks to the reception staff, Sibil, Vijay and Jonathan who attended to our request with a great smile. The restaurant staff were so welcoming as well, a special thanks to Subhashini and Chef Rajnish. Highly recommend this hotel well situated next to info park, one of the most conformable beds, compared to Novotel mumbai the view is far more interesting with the nature everywhere and cleanliness

We absolutely loved the staff at breakfast and dinner although there were limited options and some dishes were on repeat, Lida and her team were always ready to help it was a lovely experience and they were extremely accommodating.

The front desk team was miserable and unhelpful they were the complete opposite of the restaurant team.

The staff (reception, room service, cleaners, especially the whole staff at the restaurant) were all so polite and accommodating. I will surely be coming back and check in at Novotel Kochi Infopark when I visited Kerala again mid this year!

The location was challenging for me. My Indian friends actually asked me why I didn't choose the hotels near the airport.

It was very clean. Well maintained. We stayed in suite so everything was very good. Staffs were very friendly and in house Chef was awesome.. We ordered Jain food and it was well prepared and served…

Novotel must do Quality check of drinking water supplied to Room. Plus there should be a play area or something like chess or carrom board or something for the kids to play.

Decent location, very neat and clean modern looking hotel. Nice views from the room. Food was sumptuous and the indian dishes were all tasty. Gym, swimming pool and spa facilities were also available which was a plus.

The only drawback was the hotel had limited or slightly restricted space outside the building.

The breakfast buffet was fantastic with an excellent variety of choices, and the staff were exceptional and proactive - especially Gayathri, Sayanti, and others at the restaurant.

Some of us kept having dust allergies while in some of the rooms, which is likely dust from the air conditioning or the carpets. That was the only drawback about the stay.

Cleanliness and housekeeping staff was good .Breakfast was very good , freshly prepared good variety of items.Staff was supportive and courteous special mention of Outlet manager Mr Pintu.

the manager Mr. Nithin. his professionalism is the reason I’m giving this stay a positive review.

I checked in late due to my flights arrival time. when I checked in, I found that the bedsheets were filthy and had stains all over them. also the chairs were filthy. i reported this to property with photos. i had to request for a bed sheet change that night. the manager Mr. Nithin called me up the next day and sorted everything and even upgraded my room. a real professional and class act. he is the reason I am giving this stay a positive review.

Rooms are comfortable and spacious considering we book suit room. Location is good. Food and breakfast is decent

1. Lots of improvement required in Cleanliness of rooms. 2. Room services are also poor 3.we found dirty bed sheets and couch while check in Not recommend for stay with family but definitely good for corporate stay since lots of offices near by

1. Excellent staff from front-desk to house-keeping. 2. Restaurant staffs are very friendly and well mannered. (Names of Gopika & Momi are to be specially mentioned) 3. Many choices available in food ( Indian, Chinese, traditional Kerala..) 4. Overall a genuine place to stay.

Apart from the slightly bad smell in the Corridor, nothing else to mention.