Friendly and professional staff and safe neighborhood. Variety of breakfast options, strategic location with close proximity to the mall. The room was spacious and blankets and linen were fresh and smelled great.

Airport transfers can be improved. The wifi was not working some time and frustrated us as business people. The Casino people were disruptive sometimes. The generator took some time to kick in after load shedding

Location, room was beautifully done ❤️

Cleaning lady knocking in the morning around 8:30am, what was the hurry,and on last day she started cleaning before us removing our luggage around 9 am. It became a race to get out of the room before she comes to clean every morning 😭

The hotel staff were very friendly and accommodating. The food was exceptionally good. The bar area was very nice to relax in and was very well maintained. The location was great, being that we could walk across the road to the shopping center.

The hotel rooms need more maintenance and better furnishings. They could also do with a few more facilities such as a gym etc.

Breakfast buffet was well packed and very presentable. The staff are the epitome of excellence, they are superb. The fine dining restaurant has lovely food at reasonable prices and the service is that of 5-star hotels. The rooms are spacious and very clean.

The rooms are far from the dining area, also the passageways are dull and dimly lit...not too bad, but it gets a bit creepy at night if you walking back to your room. The rooms are very expensive for a 4 star hotel

Breakfast was good. Staff is friendly. Location is great. Buffet dinner was great with a lot of options, value for money. Pool was very clean.

The bathroom in one of the rooms I booked can be revamped. Bath and basin waste are old and even lost their colour. Mirror is cracked. Door frame is rusted, door underneath is damaged. Wi fi connection was not great.

Reception staff was great. Beautiful rooms, very comfortable...

Not much variety for breakfast. No control of drunk & noisy guests. Everything is out of stock. Food, drinks, desserts... Wifi not working most of the time

Peace and comfort

We could not have our drinks that we brought from home. The hotel sells Hunters Gold in a bottle and I do not like it at all, I prefer the can

Your staff is very helpful and are always willing to assist.

Your furniture eg. tables under the tv need to be upgraded, the furniture is somewhat old. We need to see the value of our money and where it’s going. At dinner cutlery was missing from our table please see to that when other guests leave your staff gets new cutlery for guests.

There's a mall across the street, the facilities are really great, and so is the buffet breakfast. The receptionist was really helpful in assisting us to get transport to the airport and around eSwatini.

The room service food is not that great, and we were told we can't bring food from the outside into the hotel... that's a bit ridiculous

Beautifully decorated. Clean and modern design

They need to have air conditioner along the passages upstairs to the dining room before going down the stairs into the dining room, the passage is long and when it’s hot, it’s uncomfortable. If I am not mistaken their lift also doesn’t have air conditioner The food was very good but the service was bad. The order took long to come to us, we waited 2 hrs for our food. We were 14 in total. The waiters took long to clear the table.