Rooms: spacious and renovated but not clean due to totally unprofessional job of maids. Pillowcase weren’t changed at least 4 days, toilet and bathrooms tube were not cleaned too…they did it only when we complains. Disaster for 5 star hotel! Food: Good choice and quality of the meals, but it is obvious there is a lack of staff at the main restaurant Elia since we were waiting some time for tables to be prepared for breakfast and for some other services ( coffee for ex.) Beach: Far from being ok. One small, narrow part is clean when you enter the sea, the others are full of big stones and algaes. The right part of the beach is steep so it is unpleasant to lay on the sunbeds ( which are without matresses ) due to possible falls off. Water is shallow. Prices: Unreasonable high. CocaCola smallest bottle is 5.5 but at the restaurants in Porto Carras is 3€. Porto Carras is another class defo. Staff: very friendly, professional and dedicated to all guest’s needs. Shiny moment of the hotel. Parking lot: Huge and most of the spaces were sunprotected. Perfect.

See above

Breakfast,room,beach

Hard to find parking lot at night when you turn back to hotel,after we had our breakfast we went to smoke upstairs,on our way to beach and stopped by at restaurant to drink water and the welcoming staff said that we could not take a bottle of water something something,so we drank by glass,I think that was a cheap attitude,we were between the breakfast hours and it was nothing to speak,but I noticed to write because irritated me

Clean, comfortable, they change beddings and towels every day, beach towels also, we got luxury suit even we paid for junior, food is various and delicious, for every dinner there was another fresh fish/seafood and cakes… Beach is nice, sandy, water clean, shallow. Nikiti and Neos Marmaras are 15 min by car, they even have their shuttle bus to drive you

they charge every drink for dinner even watter

The best impression is the staff who are really trying to provide you with the best service and experience during your stay. The hotel is dedicated to families and older people, but it can also be a nice place for couples looking for a relaxing vacation. Everything about our stay was wonderful. The room was very modern and spacious. There were a good number of activities daily and nightly, especially for the kids in the evening. The animation team was really great. There is even a dedicated section in the main restaurant for people who would like to have a meal in a quiet area. I will definitely consider coming back in the future, maybe even next year.

The variety of food during the breakfast and dinner could be improved, but it is still decently good the way it is now. And of course, the price can be a bit lower, it seams prices are skyrocket comparing to last year.

The food was delicious, the staff was very helpful, positive and the service was fast. The beach had plenty of sunbeds, so we didn't face any issues finding space. The sea is beautiful; clean and warm. The room was very spacious and clean. I had the massage service as an extra and was very happy with the professionalism of the service from Angela.

The a la carte restaurant service can be improved; it is provided in very limited hours and the menu is not very clear. A fish restaurant/tavern service would be good.

Amazing hotel, very beautiful location. There is a pool which we did not try, however the sea is right in front of the hotel and it is amazing! The breakfast was rich, with good options. We also tried the spa which is a great experience. We had a spa day and a massage and we would definately recommend it. Additionally the roof top restaurant is serving excellent food and the stuff was as well very friendly.

Nothing in particular, the only thing that was not to our taste was the coffee. Can't really say annything else "negative".

Hotel was absolutely wonderful. Staff has upgraded us in a room convenient for the strollers. Food was delicious as well as the staff and the hotel amenities.

There was one huge deal breaker for my family. We were traveling with a baby and all we needed was peaceful and quiet nights. This is something we failed to get since the hotel is organizing amusement every evening, and it was so loud that although our baby was sleeping behind fully closed glass doors, she was waking up frequently. This is somethin, 5 star hotel should pay attention to, since in 2022 peace is something we all need.

Breakfast is very good. The hotel is crowded, but that's only felt during breakfast. The rest of the time it feels spacious. Staff were pleasant. The hotel grounds are very pretty.

Transparent bathroom and shower is problematic for a room with children. The walk-in shower wasn't functioning. No coffee machine in the room, for a 5-star hotel? There is a feeling of nickel-and-diming with you having to pay for the silliest extras such as water during dinner. The prices aren't listed and when you leave the hotel you expect to pay 10-15 euros for what you took, and end up surprised with a bill of 60 euros. Cleanliness of the pool and public areas is ok but not excellent. Room service skipped our room one day.

Nice location in Halkidiki( must have car to travel around or use their shuttle) Top top hospitality in every aspect, very caring staff in all facilities. Had SPA treatments, awesome private beach. Top food with great variety Room is large clean and comfortable with spacious balcony (junior suite) The staff spoiled us with cake for birthday and assisted to arrange flowers bouquet for extra charge. Theres private parking on property.

There’s kettle in the room but no tea or coffee (costs 4-6 eu in the bar!!) No water or drinks at dinner- need to purchase

The food was very diverse in the evening, the breakfast buffet is large but offers the same food everyday. Not very crowded and the prices for lunch were reasonable. Also there is walking distance from another restaurant, and there is a minimarket on site. We liked that the garbage was taken out from the room 2 times a day. Very good accessibility for stroller and wheel chairs, therefore a lot of families with small kids and older people.

The sand on the beach should be better cleaned, there were quite a lot of cigars. The inside pool was very cold, the outside ones were hotter than it. Also, in September the kids playground was quite deteriorated.