a very beautiful hotel with a very kind and welcoming staff! It was a perfect holiday. Food is amazing from breakfast to dinner. The beach is affected by high and low tide - low tide was in the morning so we could swim in the ocean in the afternoon. For us perfect because we are no morning persons. Room and the hotel were very clean. You cam find a lot of animals in the hotel area from small cute lizards to bushbabys. Like a little zoo. My husband got a little problem with his stomache and the manager Kevin and the hoteldoctor helped him immediately. Thank you Kevin and the whole team for this wonderful holiday!

The resort looks nice, a nicely maintained and decorated yard and the area around the pool right next to the beach with very nice white sand. The staff is friendly, we didn't have a kettle in the room, and when we asked for it, they immediately brought it to us. Beautiful traditional beach houses, unfortunately we didn't. we got accommodation in those houses, and we were given those pictures when booking through booking com. We got remote rooms with a lot of stairs. Those rooms are very small with outdated and rusty bathroom equipment and a very hard and uncomfortable mattress, not for those with back problems .I did not expect that accommodation for that price. Quite windy in that location. The internet is very weak in the room and there is almost none at all. Water in the bathroom is very salty. I don't understand why we had to pay immediately upon arrival, even though we booked with a card through booking, but at the end at check out The prices are too high compared to Kendwa and Hotel Gold and you have no possibility to go anywhere else nearby

price for drink and lunch.I know this might be a problem al over the island but the beach boys can really be iritatally and dont leave you alone to enjoy the beach

We had a wonderful week here. Our bungalow had a sea view, and it was very convenient to have the beach right in front of us.

The driver of our privately booked tours was not allowed onto the hotel premises by the security company, so we always had to walk up a steep road to meet him. Fortunately, the taxi to and from the airport was allowed in, so we didn’t have to carry our suitcases out.

Best thing about hotel is that you can ask whatever you want and 99% of your wishes come true. As European I like some things made differently as they are in Africa but if you ask the hotel staff makes it! As example I can say they make awsome tuna stakes if you ask them! And they also add rum to your coconut if you ask. So the main tip is - ASK! Moreover, as experienced travelwr I have been reading reviews about the hotel and two things were very disturbing (a) that the selection of food os not very rich; and (b) that the tides make the sea go away for a far far way. To tackle that I shall say that (a) food is good and changes everyday, so even on 11 night stay you will have a varios optios to choose from (especialy if you are into sea food); (b) tides are constant but there was no day with out sea at your foot steps to the pool, meaning that some times you have to wait half a day before sea comes back but it eventualy does.

You can't have it all. The hotel is not in the crowded city therefore most usual (for European) options of shopping are not around. On the other hand you have all necesities inside the hotel.

I had an amazing stay! As a solo traveler, I was touched by how thoughtful and attentive the manager was—he went out of his way to make sure I was comfortable and enjoying my time. The entire team made me feel welcome and cared for. I couldn’t have asked for a better experience. Highly recommended!

The location with beautiful beach

1- water in bathroom is very saline. 2- bathroom no water pressure.

location, friendly staff, excellent service,

limited choice of food for vegetarians

Well,everything was great, the hotel is small but very cozy, amazing clean beach, delicious food, amazing staff, special thanks to the restaurant staff, always happy to help and very friendly, the rooms are always clean, we spent a great two weeks in this hotel and plan to return there next year, thank you Sultan Sands,love u

everything was great

Kindness of staff, especially Fatma. She really went the extra miles to ensure our stay was perfect. The food was varied and excellent, so were the evening shows. A lot of activities taking place in the resort in addition to excursions also arranged by the hotel... And if you do have time, you need to try the herbal thai massage.

Check-in experience a bit stressful as front desk could not find my booking made on booking.com. The hotel went to extra length however to accomodate me. Even benefitted from a massive upgrade.

Everything... The staff are so friendly and accommodating. Tending to all your requests and never say No. The Resort is just magnificent

I can't complain whatever I did tell them about it was sorted out immediately