I liked a lot about this hotel! LOCATION !! We walked to everything in the historic, Colonial Zone, including some amazing restaurants in the evening. Breakfast Coffee & croissant complementary and delicious and $ Breakfast in lobby also very good - egg chef cooks to order. Boutique feel to the hotel - beautiful spaces and art, sunny courtyard for lounging and dinning, small but cozy rooftop pool with bar, tables and a couple of lounging spaces. ( they served Valentines dinner poolside with music the night we were there). It is a small hotel - you can look up from the open-air court yard and pretty much see all the rooms. Staff were all very accommodating. Very clean and well maintained. They front desk hooked us up with a driver who works for them ( Felix ) who was WONDERFUL.

This critique is a bit nit-picky because the PROS far outweight the CONS. Other than front desk staff, most didn't speak English. But, then again, it is a Spanish speaking country and I didn't speak Spanish. The rooms all face into an open air court yard, most with only interior view windows. It can get noisy if there is an event anywhere on the premises. Our toilet wouldn't flush and we had to call maintenance twice. The third time was 10:00 PM and the on-duty staff couldn't fix it so they sent us to another room to sleep for that night. It was fixed when we returned to our room in the morning. So it was a problem, but they did their best to fix it and keep us comfortable.

Breakfast had abundant choices if the breakfast option is chosen at purchase of room. Fresh and tasty. Location in a central area of the "Zona Colonial, Nice pool and rooftop dining.

No fault of the hotel but a lot of road construction currently going on in the area makes traffic somewhat more slow than the usual slowness. Will be resolved fairly soon. Not a major issue.

I loved the architecture, room design, location, and comfortable lounge sitting area. The staff were lovely. Nice rooftop area for dinner seating. The a/c worked great.

The food was mediocre, the pillows were poor quality. My shower would not stay on, but kept reverting to the handheld which was annoying. Also, the checkout process was slow when I asked for a printout.

My recent visit to Billini Hotel was nothing short of a dream come true. From the moment I stepped through the historic doors, I was transported to a world of luxury and charm. The architecture and decor at Billini Hotel are simply breathtaking, seamlessly blending old-world charm with modern elegance. Every corner of this gem exudes sophistication and beauty. But it's not just about the aesthetics – the service here is top-notch. The staff went above and beyond to ensure my stay was comfortable and memorable. Their warm hospitality made me feel like a valued guest. And let's talk about the food! The culinary experiences at Billini are divine. Whether it's savoring a delicious breakfast on the rooftop terrace with a view of the city or indulging in gourmet cuisine at their restaurant

what truly stole my heart was the serene courtyard, a tranquil oasis in the heart of the bustling city. It was the perfect place to unwind after a day of exploring.

Lovely historic hotel in great Colonial zone location. Nice rooftop pool and bar, excellent buffet breakfast and welcome drink. Room was stunning and bathroom was spacious and elegant.

Expensive for what it was. Noisy due to location. If there is no buffet breakfast available and you bought the breakfast package, you have to argue for what you want.

The location was good and I felt safe. The staff was very friendly. Also the breakfast was pretty good.

I really wanted to give the hotel a 5 but the internet was spotty going off and on for the entire 4 days that I was there. So the internet coverage was horrible. Also, while we were there, they had 2 weddings going on in the courtyard, which we were not told about. I would have like to have had our room on the wings of the hotel away from all the activities. The refrigerator in the room also was working properly. Would I stay again, Mmmm, not so sure. Perhaps if the price is good.

Very nice hotel with comfortable and very clean rooms and friendly staff Excellent breakfast and great location in the Colonial District

The gym is a bit small, could benefit from relocation to a bigger space and some more equipment

We absolutely loved our stay. From the amazing staff at breakfast, to the restaurant. We definitely recommend taking a tour with the hotel driver Felix, he went above and beyond to show us the amazing town and must see locations

The layout of the hotel with its small waterfall, rooftop pool and garden, gives it a very private small boutique hotel feeling. The breakfast was plentiful with a variety of choices to eat.

Nothing, it was a perfect stay.

Great Location in the Heart of colonial old town, the drinks and food were really good and the staff was very accommodating.

unfortunately our AC didn’t work and we had to change the room in the middle of the night. The pool is in the direct sun so you cannot use it during the day.