The staff was very responsive. We were a bit hot in our room and as soon as we contacted them through the chat they went to our room to check the thermostat. They even returned to deliver a fan to help us stay cool at night (there is central air so the aircon only goes so low). The location is a short walk to the market, the local train station (not KTX), and buses to take you anywhere in the city.

The contactless check in was a little confusing and took longer than anticipated (I was a little confused by the email but they did send an email prior to check in). The English site for check in was as easy to navigate as the Korean, once I found the Korean site the process was fast! The breakfasts were just ok.

The hotel is very high end and has a lot to offer, great breakfast, insanely good room (very luxurious) and was comfortable.

The underground parking that the hotel offers is paid (5000 W per day) and it was hard to understand and communicate with the employees that run the parking (Kakao parking - not related to the hotel) But overall it was fine..

Clean and simple room. Easy online check-in with no need to speak with anyone. A surprisingly painless experience.

The room was too hot and the temperature controls did not work well. I had to sleep with the window open to cool down.

Really spacious, modern and clean rooms. The bathroom is great!

It wasn't a problem for me, but there isn't really a front desk. Everything is done through online check-in. Makes you win time and allow for lower prices, but don't expect to get recommandation about the city.

Very clean and modern, thanks to special offer I got an upgrade to suite room, very good value for money.

Surrounding area is still being developed, nothing much to do, view from my room had nothing much of interest.

Great apartment with a luggage storage room and a 24-hour store in the building.

far from the center.

The restroom were broke

Facilities was good. Getting to hotel was east to get to.

Was confused with check in and check out. After assistance from staff it was straightforward. Convenient store at the hotel was good.

Good location

Bad breakfast

The check in went smooth. Costumer service was happy to help. Wifi worked well, each room has its own router

ACs in the rooms we booked could not cool down the hotel, so it was 28-29°C in the room during the day, 24-25°C during the night. Common areas did not have AC at all. The gym is really poorly equipped, do not expect to do a full workout.