The location, and the beautiful view from the room. The staff were wonderful, helpful and friendly. They gave us our room earlier than the usual check-in time, facing the water, as requested. The room was spacious and well-appointed, with nice modern details. Didn't get a chance to use the pool, but what we could see looked promising. The games area with the table tennis and "foosball" were welcome distractions for young and the not-so- young. The hotel is also pet-friendly - saw a couple of well-behaved dogs sitting patiently with their respective families in the hotel premises. Heartening 😊. Will definitely be coming back here again.

The bathroom could do with a floor rug for when you step out of the shower. The room had no fridge, nor water heater. The breakfast was nice enough, but the bacon that was prepared was soft and swimming in grease. The lift we used is in need of maintenance, but got us + our baggage to our floor.

Pillows / bed in the room were good, the staff helped with best place to park car & easy to talk to and friendly. Great location next to shopping area and lovely river side walk lined with some restaurants and pubs.

Breakfast was average & hot choices were cold in the middle so cooked probably from frozen! Tables were mainly full with dirty dishes, had to move and stack to open up a table. Corridors to rooms had what I can only describe as a hydraulic oil smell, but rooms were OK!

The breakfast is excellent, a very good choice of hot and cold foods and drinks, we were allowed breakfast containers for left overs. The swimming pool and sauna was lovely and assisted overall fitness, comfort and relaxation. The views over Gota alv (the river) is always pleasant. Staff are pleasant and attentive, we were given a kettle for the room as this was missing.

There was initially no kettle with tea refreshments in the room. It is a little pricey. A minor issue noticed with maintenance in the shower area by the sauna: taps & attachments were partially broken, meaning you had to hold the shower hose rather that hanging it up.

The staff are really friendly and helpful. The fitness room and swimming pool were under maintenance. This information was not available on Bookings when we arrived. The staff contacted and booked another facility 5 mins from hotel, with gym, swimming pool, sauna access. We really appreciate the effort.

Beautiful and comfortable room, great breakfast, friendly and helpful staff.

The parking was a real headache, could not find where to park, had to go in circles for 30min and eventually finding and parking the car, still received a 1000kr fine for parking the car the wrong way, which we did not know was a rule in Sweden…

The staff was great and accommodating, very friendly team during breakfast. Efficient help. My room was located on the south east corner of the building which made it perfect for air circulation. Very clean. Could have had a deeper cleaning when the room was serviced, but not bad.

No air conditioning, no mini bar or small fridge. No parking provided which makes it very expensive for those traveling with car. Very hard to see the code keys for lobby bathroom.

Very nice breakfast, great and helpful staff, a good place to stay when you want to travel around to see other nice locations.

Very small swimming-pool.

The staff were so friendly and really made us welcome, especially with the little extras like a kettle and sorting our bed. Our room was spotless, spacious and very comfortable

Clean, spacious, staff are super friendly

No telephone to call the front desk; no coffee maker or water in the room or close by; there was someone push our room door, suspicious activity; the bike for rent is dusty.

Great location, friendly staff. Decent room.

Breakfast was a let-down: fake bacon, fake eggs, terrible bread (common in Sweden)