Realy good loction and locality frindly

Need more cleaning and maintained cacroch and rats and main reduceing ac night night low temrecher 🤣

Good environment

It's ok Good best location (Metro station )

The bathroom door is broken.

Manager was not helpful & rude in behaviour.

Every thing

Location

Toilets were filthy, they don't provide towels, staff behaviour very bad.

Location

Beds are very narrowed Ac not working

Dirty. No one there for us do the check-in in the morning.

Location is good

bathing place is very small & no soap are provided

like when people treat others like family during their stay, making the experience more welcoming and respectful. It's important for guests to feel comfortable, respected, and valued, just as one would treat family members.

I witnessed a hostel manager shouting at an elderly man and even throwing his passport on the floor in an insulting manner. She was speaking so loudly that I could hear her from the top floor, prompting me to go down and check what was happening. The elderly man was waiting outside, so I approached him to ask about the situation. I initially thought he might be facing financial difficulties, and I was ready to help. However, the lady was extremely rude and even started shouting at me. She told me that she would refund my money and demanded that I leave immediately. This experience was truly terrible. I had to move out suddenly, leaving behind some of my belongings, which they refused to return. Because of this, I strongly do not recommend anyone stay there. To be honest, I couldn’t sleep well for a few days. I had always heard good things about Singapore and its people, but this lady’s behavior was completely unacceptable. While I can forgive her, I firmly believe that she should at least respect elderly individuals.