Comfortable Bed

Nothing , all was good

Mphagahle/ Charlie's The place is very clean, excellent service, comfortable beds and safe... Thanks to Thabo, keep up the good work.

The rooms where clean only that's the only thing I liked

The rooms where clean. The room had only one bath towels. There were no blankets or a heater to keep the place warm since it's Winter we were shivering to death. The entrance gate is always open unless you step out of the car an close the gate. The roads are gravel and it's dark no street lights.

Cleanliness

There's no separation between the toilet and the room which makes it difficult for guest to relieve themselves

no Breakfast

There is no signage about the direction, communication with the phone sometimes (Navigation) is misleading.

it's still under renovation

The assisting lady was friendly

The facility seems to be not finished in being build and the bathroom has no privacy with the bedroom and shower drainage does not get rid of water quick enough ,no side pedestals for bed to place your things and nothing hang clothes

The mini rooms were very clean,bedding super 👌 Mini bar fridge Fan The yard very clean Good for just overnight stay

I have their WhatsApp will communicate with them directly. They need to improve

The staff was great and the rooms were clean.

The location took us to a wrong place that apperantly is another establishment of the owner, we were then given the corret location which is about 6km away from where we were. The owner did not even call to apologies for the mess and none of the staff could take the responsibility about the location. The rooms are clean however, there are no glasses nor a tea/coffee station inside the rooms (this is based on the prices we were charged for the rooms) the establisment is not worth of the money they charge, since they are starting out and have nothing else to offer besides a bed then they should reconsider their prices.

Nothing at all.

First of all, you can’t reach the facility via phone, as I needed to make pre-arrangements, 4pm check-in is very unusual as a traveller. But nonetheless when we got there after that 4pm, the room was not ready at all. We left & came back around 11pm but the room was still not ready because they didn’t have “access” since we left with the key she gave to us. Also, no reception, you have to go wake her up in her room. The lady only speaks one language (Zulu), communication was vey hard. The place itself and staff lack professionalism. The place is in a village village village. There is no sign to show that it is “Mphagahle B&B”, you have to guess it, so it’s easy to get lost. Gate is open 24/7, it’s a safety risk. Pool is dirty No Tv, no side bed pedestals, no bin, no curtains in the bathroom (neighbours can see you), no shower curtains, no door to divide the bathroom and the bedroom, no towels and bathroom essentials, no glass/water/tea/coffee, nowhere to hang or keep clothes, basically all you get is a bed to sleep on. Water system is a disaster, they use a tanker and a heating element for hot water and we spent the whole night without water. It’s not worth the money.