The chalet was great , view was amazing !

Both days receptionist were not nice , in the morning was no electricity , no one informed us and the lady at reception didn’t even say sorry ! Very disappointing and shocking behaviour ! The lads at the winetasting and dinner were amazing !

The location itself was stunning, nice sized super clean suite and bed super comfortable with great views, and staff were incredibly helpful and friendly. Loved the bathroom set-up too (although note that the two showers are connected so if one goes hot the other goes colder)!

The power tripped a few times throughout the evening and next morning (an Eskom problem however) and noise from the road was a bit louder than we would have liked for the stunning location that we were in. Flies over breakfast were a bit annoying but staff brought a candle out to ward them off, which helped.

Overall Rijks was a really nice place to stay, the Breakfast was superb, the dinners were good, the Rijks Estate wines were excellent. The accommodation was fine but could do with some maintenance and some decor refresh but that didn’t detract from the excellent position giving open views across the Vinyard to the stunning Mountains that surround the valley.

On arrival our reception was just a little too relaxed, there was no ‘walk through’ of facilities, where things were etc, I would have expected a little more ‘interest’ in us and what we might like to know. Having said that once we were settled in the staff were really attentive and helpful, just a slow start I guess.

Rijk's is in a perfect location, the natural swimming pool is a treat and in January warm enough for the most reticent of cold water swimmers. I love the views of the surrounding mountains and the dark night sky is great for stargazing. Breakfast was really good and we really appreciated having the choice of a bath and a shower.

We felt that the amount of choice on the menu for dinner was a little limited and uninspiring. The food itself was fine and was 'good value', by virtue of being cheap rather than being particularly memorable. The wine list was really disappointing, Rijk's have some really lovely wines, but the choice on the menu was limited.

The staff, service and cleanliness were good. Great experience staying at a winery for the first time.

There had been a water pipe break on the property. As a result, the tap water was completely brown and smelled a bit. Running the water for a longer period of time didn't help. Washing was impossible. Luckily, bottled water was available in the apartment so you could even brush your teeth. The problem was not mentioned when booking and checking in. After we noticed the problem, I complained about it and received instructions on how to run it. I said we would manage, but... This incident is unfortunate, because otherwise the service and everything was of a high standard. It will probably be addressed in the future.

Location was great (only 1h30 from cape town but felt like fwr away). Quite some hikes around and amazing wine estates around. Staff was friendly and welcoming

Cleanliness in general (room but not only) was not to the expectations of this kind of lodging. Breakfast was good but felt like overpriced (190R / breakfast). Restaurant was closed (could not even get a drink). Swimming pool felt very dirty (even though it was too cold to go, you don't want to see a swimming pool full of snails).

Fantastic service from all the employees. Food was yummy and the wine was superb.

The power outage

The location is beautiful and quite close to the town. There is a wonderful swimming pool which has lovely soft water and no chemicals as it has a natural organic cleaning system, don't let the water colour put you off.

Beware, the mini bar fridge is empty except for a bottle of water, this was the first evening that we ever spent on a wine farm unable to get any wine. Only 4 of the 6 lights in the bathroom worked and the shower did not drain properly.

Fantastic setting at the end of the valley. Wonderful views over the vineyards with the mountains in the back. it's really nice to eat on the terrace like this. The personnel is really friendly and will always be willing to help out. The wines are fantastic and the food is decent. It's a lovely spot to wind down and recharge. The rooms are really spacious and have warm atmosphere. We loved the shower with double shower heads.

Just like most hotels in the wider region you can experience loadshedding (electricity cut off in a part of the region). The hotel communicates these up front and most of the times these are shorter than communicated. When we were there (end of February '24) there were 3 scheduled cut offs a day, each with a maximum of 2 hours. Most didn't last that long though.

What a wonderful spot and so breathtaking. The staff was excellent and friendly. The lunch was really good.

Was confused about the two room categories as they said the other room is more expensive but it was exactly the same rooms.Also the lightning not good in room. And I would have loved to take a bath in the beautiful bath, but there was no bath plug. Feel was a bit expensive for what you got.