The fact that the staff offered to help in any way possible. The room was clean, bath AMAZING, bed soft and comfortable, and there was a pleasant aroma throughout the hotel. I thoroughly recommend this hotel to any English speaking tourist also because the staff spoke it, or were patient enough for google Translate. I truly wished I had stayed here first because they made my stay safe, comfortable, and pleasant. I mean even offered an umbrella when it was raining and ALWAYS said "hello" with a smile and a bow. And for people who need great lighting for make-up, you'll love the mirror.

Nothing.

Location easy to find with public transport to/from express bus terminal. The hotel is not directly situated in a central or popular neighbourhood however Hanok traditional village easily accessible both by foot (if you don't mind the walk) or bus ride. If you want to be not far from main attractions but want to come back to a quieter place its a good choice for you. The steam closet in our room was super convenient!

Breakfast area quite small so might not get a table to sit at depending on how many people go down at the same time. We got lucky though and we did meet other travellers sharing tables so, all in all that can be fun.

- The hotel was very clean with nice staff. We arrived with our baby and they offered us a triple room upgrade for free. - The hotel is located nearby bus stops, so you can reach everything easily. If you walk, it takes (only) half an hour to the Hanok village.

- The only problem we experienced was the bed. They put a kind of plastic mattress topper on the mattress. This may be the most hygienic way, but it is kind of uncomfortable. It feels not good for your body and it makes also a lot of noice when you lay on it. - When flushed, the toilet makes a lot of noice at night.

The breakfast was adequate. I appreciated it being offered on a day initially specified it would not be available too.

The clothes cupboard was a bonus and the computer. The rooms are spacious, clean and comfortable. The breakfast offers, juice, fruit, toast, cheese, ham, tomatoes eggs, crackers, cereal, tea and coffee. The bathroom mirror is amazing and I loved that you also provide a hair straightener. Staff were helpful and friendly. Close to a number of good stores and restaurants.

No lamp in my room. Was in the other 2. 1 room didn't have bath but other 2 did.

The room size was excellent, much bigger than other rooms in South Korea, really comfortable beds and clean hotel, I would definitely recommend.

However, breakfast was served in the lobby, foldable tables were placed in front of the reception desk, which was a bit awkward. Not enough space when several people were eating at once. Also, during the two days we stayed there, butter was never butter served with the bread, only jam.

Clean, comfortable, amazing staff especially housekeeping staff and great facilities. Universal adaptors on walls, several toiletries provided, daily room service and room temperature was centrally controlled and room was therefore always warm. Will stay again if we return to Jeonju.

Bathroom door doesn’t lock, and bathroom window is frosted glass so there’s a slight lack of privacy between bedroom area and bathroom. We were two sisters so it didn’t matter that much, but among friends this would be very awkward.

The room was larger than expected. The technology within the room was comprehensive down to one remote to control lights,air conand television, very convenient.

Unfortunately, the towels were only small hand towels.

Overall this is a lovely hotel. The staff are friendly and very efficient. The room.was wonderful. Large and spacious, with a very clean and comfortable bed. The decor was smart and the lighting good. It was very modern, with lots of technology. The TV had Netflix. Great, large bathroom with an excellent shower.

We were surprised there was no safe in the room, and also no proper place for luggage. We would have preferred large bath towels. Given the size of the bathroom it was a shame the shower had no screen; it could have been just a little more luxurious if it did. The breakfast was quite basic; only really cereal, bread, butter, jam, boiled eggs, yoghurt, banana and instant noodles if they hadn't all gone. However, because of the quality of room, and the design of the hotel, it was still a very nice place.

Spacious room, lots of facilities in the room including a computer which you can hardly find in a hotel. All the power sockets are all travel friendly, so it works with any kind of plugs.

The only thing I can complain about is not having a ceramic cup in the room. Sometimes I run out of cups to use for tea and paper cups are too small.