Room was a little tired but very clean and comfortable. Bathroom was excellent and we were lucky to be upgraded to a sea view. The pools were fantastic, lots of loungers, not all in the shade but very good. The buffet was lovely, quite a range of choice and lots of desserts. The downstairs area was a little run down, and could do with a tidy up but overall great value for money and a perfect spot to relax.

Overall hotel and buffet exceeded out expectations based on the price.

Pools are great and the bar and sun beds are all in good condition and lots available, The location is great just a few steps away from the beach and many bars and restaurants and shops. The rooms were nice and air conditioned and the bathroom is clean an looked new. the staff are fantastic always smiling and interacting with the guests and kids. They were always checking on the kids in the area making sure they were ok and having a good time etc. Shows each night there was a kids club disco which the staff there were great and they made sure the kids had a great time. many other shows like magic show and parrots were on whilst we were there so was ideal for children.

The Food could have been a little bit better with many dishes being cold before you even got back to your seat. many similar tasting food each day despite changes. but this is a minor issue as there is a variety of selection and great salad choices and fruit and i could always find something our family enjoyed.

The breakfast was great, catered for everything

On my last evening in your hotel, while getting out of the shower/bath, i held on to the bidet for balance. Bidet cover was not secured and i slipped on to floor. I ended up going to hospital with dislocated shoulder. Next day i said to receptionist what happened and asked her to make sure covers were secured. All she said was OKAY. I was very disappointed, I just wanted an apology. When checking out my sister told my story again and receptionist said WELL NO ONE REPORTED THAT. Again, so disappointed that no one even apologised.

The lady on reception was lovely, we had booked one night with our beagle due to our boat being in the yard. Later I read that although dog friendly this was only for dogs up to 8kg... our dog is 22kg!! I phoned and was transferred to head office who promised a refund if the hotel would not accept us..... the manager said we could stay for one night FANTASTIC.

There was no shower gel in the bathroom so had to use shampoo. Breakfast was basic but fine for one night and as it was so cheap we were happy with it.

rooms of a very good standard, bed good, bathroom & terrace good, meals were of a satisfactory quality & variety, and certainly so if you consider that we paid 218 euros for 4 nights accomodation with b/fast & evening meal. adequate parking for free in the streets around the hotel.reception were very friendly, thank you we enjoyed our stay.

what can i say in all fairness you get what you pay for, the food was of a reasonable standard some dishes i enjoyed better than others, but there was enough choice there to pick and choose something you could enjoy, i think you would not be fair to the cost of staying at this hotel if you then found fault and expected michelin level catering

The staff were very friendly and tried to help in anyway they could. The hotel was spotless. The location was perfect right on the beach.

We went half board the food got a little bit boring after 10 days but there was plenty of it and a good selection at each sitting

Just about everything. Only stayed 2 nights, loved Agua Dulce, a little gem. Mostly Spanish people, pension age, hood to see them enjoying themselves. Entertainment was good. The hotel was very busy which was good to see considering the current world climate. Rooms were well appointed and so many swimming pools, in an out. We will definitely return.

Breakfast was good, could have had a little more choice but hot and cold dishes available. The restaurant needs to be refurbished and brightened up. Did not experience lunch or dinner. Plenty of restaurants a few metres away.

Location was great. Staff were very friendly. Room was a good size and the bed was very comfortable. Dog friendly.

Lifts were quite slow No tea/coffee making facilities in the room

Perfect location, across the road from the beach and close to chiringuitos.

Lifts could be quite a wait at busy times so ended up getting our steps in quite a few times which didn't best please the kids :)

Hotel Portomagno is one of the best locations in Aguadulce. All rooms have balconies that face the sea. What is also very nice is that it is authentically Spanish. The gardens with swimming pools are really amazing too.

There was nothing that I didn't like.