The location was perfect for us. Having parking and a restaurant on site was a bonus. Sara on reception was extremely helpful and always so happy and pleasant. The food in the main restaurant was freshly prepared and good value for money.

A bit noisy at first as there were two individual school trips on vacation. (But we were all young once!). Maybe on arrival a description of the hotel layout, evening meal times and areas and the same for breakfasts would help. The bedrooms just need that extra touch on cleaning standards. No leaflets on local sights or tourist information. Need more electrical plug sockets.

Location and room were excellent. Reception staff were extremely attentive. The female receptionist kindly gave me a needle and cotton to mend my hat. Pool was delightful and the lifeguard was very good at all times.

There is a beautiful patio in the centre of the buildings which is completely spoiled by continuous beat and pop music. Really not necessary. In previous visits this was a place of peace and tranquillity. The evening restaurant staff need to pay more attention to their guests.

We had a slight problem with our original room, but Sara went above and beyond to rectify it and make our stay very pleasant. Excellent customer care, thank you.

Nothing

The style of the decoration in the room and the style and layout of the building with the restaurant in the court yard. Reception staff super friendly, pool and garden very nice, place surrounded by trees and green. Delicious food in restaurant with good service.

Being charged 10 euro a night for a cot seems harsh. All other hotels do not charge for this.

We had a very spacious, comfortable room (we were fortunate to be upgraded). The staff were very helpful. We ate at the restaurant for dinner (due to the location that was the easiest option), and the food was very good. It was nice to stay close to Cuenca, but away from the tight old town area.

The location was exceptional so quiet and spectacular the rooms were very good and the decor around hotel perfectly in keeping with the hotel the pool was glorious too very good price

Beds were too hard for me personally but still slept well coffee great tea not so 😂

Lovely former monastery with pretty courtyard. Fab swimming pool. Good food

Our room was above the courtyard which was noisy either with residents or an organised event

Good sized comfortable room. WiFi good. Easy parking on site. Location excellent in tranquil surroundings and yet very close to Cuenca, which has a beautiful Old Town. Good base for walking or cycling.

Dinner in the restaurant was very disappointing. We also found it irritating that we paid Euros 74 per night for a room being sold at Euros 55 per night during our stay.

VERY cool building - former college dormitory - lots of character. Excellent staff and location to walk within old town Cuenca. Very scenic spot. Would definitely stay there again. Quiet and safe area.

The restaurant has extremely high ratings, normally I would venture out but decided to have dinner there based on reviews. The food was just ok. The fish dish had a sweet strawberry sauce on top that seemed out of place for dinner. The local dessert was delicious!

The staff were friendly & helpful. The outdoor swimming pool was very welcome after a long day travelling & it had a life guard, so was safe for families. The restaurant was beautiful, the food was delicious & the price was reasonable.