Really lovely hotel, our room was bigger than expected and we had a large terrace which was great. Quite location with parks and a Lidl nearby. Comfortable bed, quality linens and towels, but the pillows were very thin and soft, not ideal. Plenty of hot water for a lovely bath (we also had a shower over the bath). Really great breakfast with lots and lots of choice, much more choice than we have previously had with this hotel chain. Free hot and cold drinks are available all day. Free parking BUT the outside car park is very small, and the underground car park is also small. We were very lucky to get the last car parking space (especially as we didn't use the car for two days), as there was no on street parking available outside or near the hotel. Great location for us as we wanted to leave the car there and take the metro trains into the centre of Madrid. Doing this was super easy, as the metro enterance is only a fifteen minute walk away. Really helpful Metro staff, great trains and only an hours train ride into the centre of the city. A bargain at 12 Euro for 10 trips (one metro card with 10 trips can be used by two people, so very cheap travel).

We didn't like the very thin pillows. We would have been upset not to get a car parking space, as this was one of the main reasons for booking this hotel. We had issues with the WiFi either not working at all or being slow.

We have unlimited drinks for us from the vending machine, you have coffee, fruit juices, hot choc any time of the day at their cafe area! Parking is free at the property and always have space for us to park our car during the stay. Less busy location, and playground and park nearby if you have children. You can walk around the neighbourhood in the morning and evening. Everything looks the same as the photos. Love the hotel!!! Definitely recommended if you have your own transport to travel.

No kettle if you want to have hot water or drinks in the room.

Loved the free underground carpark but even if full there are spaces on street. Also free coffee and tea was nice any time of day. Friendly staff. Convenient to get to Madrid centre. One stop on line 12 to Fuenlabrada central and line 5 to Atocha in 25 minutes. Other alternative options too.

Only minor complaint was a very noisy group Friday night and could hardly sleep. They even knocked on our door in confusion twice. Suggests weekends could get noisy as our other nights were during the week when it was very quiet.

Reception team are the best, rooms with baths , comfortable beds... Close to Metro... Had great time for affordable price.

1 hr on transportation to Madrid city center. Breakfast is everyday the same

We got a family room, very comfortable, clean and the bathroom is great. The staff were really kind. The location is a bit far if you want to explore madrid but accessible by train and busses

It is close to transportation system. Besides, the staff is quite formal and kind, willing to help us at any time. I would repeat a stay without hesitation

Basic but large room with specious balcony Comfortable bed Free coffee at the lobby

Hard to get transportation from the area. Waited long for taxis. Reception is often unattended as a single employee has to work both the reception and the kitchen.

Very clean room. big bathroom and also very clean. very good breakfast. Very quite room and confortable bed.

Room quite small. not recomended for tourists as it is far from downtown Madrid and far from Barajas Airport.

Good location, easy parking, friendly staff. The room was very clean and spacious. The bed was huge and very, very comfortable

Lack of any sort of decoration.

Well appointed modern hotel, very similar to a Travelodge, with secure parking. We chose it because we didn’t want to have to drive into central Madrid, wanted secure parking and a Metro station nearby(4 mins) walk. Excellent value for money.

Nothing. The location is a little way out of Madrid but we knew this.