Location is perfect and the staff were very helpful

We could hear the people on the rooms next door closing doors, playing music and watching TV which was difficult as we have a baby that was woken up a lot by it all.

Lovely staff, really helpful. Breakfast was excellent.

Driving to the hotel was a NIGHTMARE. Trying to find the hotel was nearly impossible using Google maps as many of the roads are either one way or pedestrian only.It took us 2 hours to actually find a route that took us to the hotel itself and that only after we abandoned the car and walked to the hotel to get directions from the (extremely helpful) reception staff. Also the car park under the hotel is very tight so if you do dare to drive there opt for a small car.

My wife and I, have never felt so safe anywhere in the world before. Getafe is not geared up for tourism, and I hope that it remains this way. As soon as we attempted to speak Spanish everyone we spoke to were very polite, helpful and friendly. Hostal Carlos, was exceptional. Location of it was easy to find away from the main road far enough to make it quiet. From the outside, it looked like a typical well kept unassuming building for the area. Once inside it proved to be well above expectations and spotless clean. Sometimes other guests were a little noisy, but that is fault of guests not Hostsl Carlos 111. Fantastic stay for the week.

Maybe give rooms tea and coffee making facilities. That's all.

We found the hotel to be in a convenient place for travelling to Madrid and the nearby cities of Toledo by coach and Aranjuez by train . We had breakfast each day , Spanish continental with a fair choice , served in a pleasant dining room. Our room was serviced every day to a good standard . Getafe was bigger than we expected , we found plenty of bars in the area , there are some restaurants close by with a limited choice but no doubt there are plenty of others if researched . We did go to the Mexican nearby on 2 nights , La Vengenza de Malinche , which we really enjoyed particularly the Mariachi band on Saturday night . Carlos III is a good budget 2 star Hotel an easy train ride from Atocha station and Central Madrid and a simple 2 train ride to the airport changing at Atocha . Getafe Centro station is about a 5 minute walk once you get your bearings , Carlos III is in a narrow side street .

Tourist information could be on display , we were given a Madrid map when another customer asked for one .

Ideal hotel , staff very friendly and helpful. Excellent value for money .. lovely European buffet breakfast with something for all . Good quality and enough for all. Reception open 24 hours . It's asking alley but very safe.. lovely little bar 100m El Piano .

All was very acceptable if not better

The hotel was super clean and modern!! I was surprised at how nice the room was. Reminded me of something I would have stayed at in North America. Breakfast options were good and someone was at the front desk 24/7 to assist with any needs. Taking the Cercania into the center of Madrid was super easy and convenient. The hotel was a 6 minute walk to the station.

Location in a living area with many restaurants and shops around, and still in a quiet street.

Very difficult to find with a car as it is required to use restricted traffic streets. The hotel apparently tolerates guests smoking un the rooms ( my room had a clean ashtray.... and a bad cigarette smell).

Decent price, nice working neighborhood where you can have tapa late night and enjoy some night walk. Safe. Friendly receptionist. Own parking

Dark and little window or no window at all. Staff does not speak any English. Hard to find with google map. We got lost. Parking cheaper.

Very modern furnishings.

The room had a step in tub/shower. Being a short person, it was difficult and dangerous for me to use the shower. The shower head is adjustable, however, the level of the shower head was set soooooo high a short person could not reach it to adjust it. Perhaps your cleaning staff could always set the shower head to the lowest level and let the tall people adjust it upward if necessary.

Hostal Carlos is conveniently located just off a main shopping street & a five minute walk to Getafe Central Station. Lots of eateries nearby. Limited parking is available which I took advantage of @ 10 Euros/day. Very affordable & comfortable accommodation.

Hostal entrance was a little tricky to find as it's on a one way system & behind a traffic calming bollard. The hostal have to lower an electronic bollard for vehicular access. Parking garage was extremely tight to manoeuvre within. No tea/coffee making facilities in the rooms.