The hotel is in a beautiful setting and smells wonderful as you enter. We were greeted by the friendly receptionist on our arrival and offered a glass of bubbles and fruit. Our room was upgraded and very comfortable with everything we required. We had a great view of the 18th hole from our terrace. The breakfast was one of the best breakfast selections we’ve ever had .

Only a two or three out of the numerous restaurants were opened and even though the staff were friendly it was all very busy with people being turned away for not booking ahead as the restaurants were full. We would have liked to have had a pre dinner drink outside over looking the golf course, but this was not possible as the two outdoor bars shut early and you had to use the indoor bar which didn’t have any views. We ended up taking our drinks on our bedroom terrace instead.

The rooms are lovely and all the public spaces in the hotel are well-appointed. The level of cleanliness is excellent. The gym is excellent. The food is excellent. The attitude of the staff is exceptionally courteous and helpful. This hotel has middle-east levels of guest experience- easily the best hotel I have stayed at in Europe.

My only (slight) criticism is that the hotel’s pools were open but the outside pool bar / terraces were not. The weather was warm and sunny and it would have been nice to have been able to have a coffee / drink outside in the afternoon sun. Aside from this, the whole experience was outstanding.

Clean, airy, attractive, grandiose and great atmosphere. Loved the very friendly staff and the complimentary use of the Club Lounge 😍 as well as the adult-only infinity pool 😍

Unable to work the TVs in our rooms and difficult to work out how to use the running machines and elliptic trainers in the gym. I also think the spa facilities should be included in the price.

The hotel ticked all the boxes for a long weekend stay, staff could not do more for us, facilities were great and food and service was exceptional

The one thing that really spoiled a lovely weekend was that round the pool we had made ourselves comfortable on a double sunbed and we felt it very demeaning when a member of staff came over to say that we would have to pay for this bed. Bearing in mind that the pool area was less than a quarter full and when questioned the member of staff was actually embarrassed to actually have to ask us, we asked to speak with the manager but he failed to appear. Not really what you would expect from a 5star hotel.

A very good golf resort, which has clearly benefited from a refresh when taken over by Grand Hyatt. Hotel staff were very friendly and breakfast very good, if a little overpriced. The primary purpose of my visit was golf training and really benefited from training under the new Head Pro, Craig Donnelly.

Bathrooms still need refreshing, as do the hallways leading to the rooms and some general carpentry (doors, tiny PVC windows leading to the room balcony). Short game practice facilities could be expanded, but I understand a lot of this is already on Grand Hyatt’s radar for the coming years.

This is a luxury five star hotel, beautifully and elegantly designed and decorated. The staff are wonderful - very attentive and friendly. Vanessa on reception was particularly welcoming and helpful, but every member of staff was excellent. The breakfast was amazing - the variety of foods in the buffet was incredible plus they had an egg chef for hot orders. The spa was beautiful with a hydrotherapy pool and sauna/steam room/hydrotherapy showers. We had three massages with Milla which were really first class.

We stayed at the Hyatt hotel for a week. Very nice rooms, comfortable wardrobes, not so much pillows, but whatever you like, delicious and varied breakfasts, good Italian restaurant and bar. There are questions with cleaning, we contacted the general manager, he solved the problem, thank you. We received a compliment from the hotel as an apology. Don't hesitate to contact us if you don't like something, it improves the service. Excellent hotel, 3 golf courses in very good condition, 2 swimming pools, SPA.

Cleaning room

Very good service, good choice of bedrooms, excellent spa facilities

I didn’t get to play tennis or Padel during my stay because the rackets club did not have capacity. This was my main reason for choosing to stay at Club Manga. There needs to be a better connection between the rackets club and the hotel and some facility to pre organise tennis or Padel before arrival.

Generally very good. Very pleasant and helpful staff. The room was excellent. Our only criticism would be of the food. In the bar we had tapas which was very average. The breakfast, whilst plentiful, was again of average quality. And finally, the golf club food ranged from average to good. We didn’t try the main restaurants, preferring as always to eat out. Not good enough for the prices and 5 star hotel.

Really lovely hotel. Rooms were very nice and the staff were really pleasant. Short walk to local tennis centre with plenty of courts. Lovely golf courses. We ate in the Italian and Asian restaurants on site-both were superb.

Bit disappointed I couldn’t get a spa/beauty appointment during the stay but it was a quiet time of year so guessing minimal staff/therapists. Outdoor pools not heated but there is an indoor spa with pool