The hotel is beautiful, elegant decor with soft pleasing colors and furniture. The common areas feature lots of art work, but what we enjoyed the most was the rural setting. The hotel is situated in an idyllic place. The view from our room opened out to a green valley that served as pasture for the cows below, the silence was broken only by the birds chirping and the sound of the cows’ bells. The mountains of Picos completed the scenery standing majestic in the background. Early in the morning mist would filter in makes it all look magical.

The fact that you have to pay an extra 40 Euros to used the heated pool and spa. That was a huge let down as we expected to be able to wind down at the pool after a long day of hiking. Restaurant was good but had limited options and I expected more given the quality of everything else at the hotel.

The location is brillant with spectacular views from every point on the property. We had a great room with a terrace looking straight at the mountains and valley. It was comfortable, spacious and clean. The staff were exceptional, from the welcoming at reception, the gentleman delivering our luggage from the car, the house staff and the restaurant staff. A particular message and thank you to Abdou head of the restaurant. Very generous and courteous with his time and manner.

Nothing

Wonderful mountain location with incredible views of the Picos. Friendly and kind staff who were keen to help. True five star guest exerience. Superb quality and range of food at the restaurant. Quiet, relaxing, welcoming.

Lack of facilities compared with the impression on Booking.com. No group activities available. A lot more could have been done to create hiking routes, cycling routes, organise yoga, group walks etc. Also, we were not sure what qualities made this an "eco" hotel. Even after asking staff, we were not sure. This is a bit misleading but didn't detract from a wonderful overall experience.

Excellent location that is a bit remote and away from the bustle of the city. The scenery view from the rooms, terrace, and restaurant is spectacular. Excellent food quality at the restaurant, and variety of wine list. Spa facilities and massage were excellent. Staff at the hotel were extremely friendly and helpful, making the experience even more special - everyone including restaurant manager and staff, receptionists, spa staff and the car attendant.

Spa facilities were not free to use for hotel guests but were at a charge of €35 per person which is quite steep.

We have just left the hotel having stayed for 6 nights having spent the previous week touring northern Spain. Our first week was very busy with lots of driving and sightseeing and we were looking for a place to stay for our second week which would provide much needed R&R. Our last stop off at the end of the first week was A Coruña in Galicia and we'd decided that the best place to find a base for the second week would be the Asturias region. I did a search online and came across this hotel which looked just the ticket. Our wish list was:- Secluded but accessible for short day trips Small and intimate Serenity Wellness Spa Views Mountains First class gastronomy Five star service The Puebloastar delivered in spades in each and every one of these categories. The hardest thing to describe, and the photographs online just don't do it justice, is the views. Surrounded by national parks and the Picos de Europa within spitting distance the view from our room, the drinks terrace and restaurant was indescribably beautiful. The staff are so very accommodating. Some evenings we didn't want to eat too much and 'Harry the chef was happy to make salads or whatever we wanted. We visited his kitchen and chose our Monkfish one evening. He's a very accomplished chef indeed. All of the staff were amazing. Unfortunately I didn't get all of their names but "Nacho" and Abdul amongst others really looked after us. By the time we had to leave we felt we were part of the family. One evening there was a terrific storm which was fantastic to watch with lightning over the mountains. We experienced the most beautiful double rainbow which, silly as it may sound, brought us to tears. The hotel is so at one with Mother Nature you can't possibly stay here without feeling spirituality uplifted. I can't recommend the hotel enough!

Nothing

Stunning view, the original Dali sculpture on the sight, attention to details, cosmetics, outdoor pool

It’s a little bit tired, all the facilities were clean and well maintained though

Unique location with magnificent views on the mountains! Service level amazing and very friendly staff! We were able to switch rooms without any problem, because airco had some issues. Nice rooms, great swimming pool, and restaurant with high quality dishes and wines!

Some of the staff could further improve their English skills. We had a room with terrace, which was nice, but not used to its full potential with very simple chairs and little table only.

A beautiful hotel in an amazing location in Picos de Europa. Lovely rooms, great breakfast, pampering spa

The restaurant is great for breakfast, not so much for dinner. They made an admirable effort to cater for vegetarians and vegans, but not all the dishes were good. There is a heated poolinside the spa, but it is not free and must be booked ahead as part of a 90-minute circuit. We would have loved to enjoy this pool without all the circuit, and for free as guests. Some rooms had separate beds instead of one king bed, which was uncomfortable.

Location was beautiful. Rooms, pool, spa, restaurant were all excellent. Staff was extremely friendly. I had the best massage from Pilar. Breakfast was delicious and plentiful! Rooms were very clean and well maintained during our stay. There was a fragrant fig scent throughout the property that enhanced the experience and was just beautiful. Overall a terrific experience and I recommend wholeheartedly.

This property is nothing short of spectacular. Staff are friendly and helpful and restaurant very good. I could sit and look at the views out our bedroom window all day long. I also had a quite good relaxing massage.

I felt the extra fee for indoor pool and sauna was unwarranted.