I was a little taken aback when we walked into our room - very large & spacious! We did have some communication difficulties as I was traveling with my son & they didn't have 2 beds for us, so we had to wait for them to set up the room. The bar was a nice place to grab a drink & sandwich but the dining room didn't open until 8pm - and I was exhausted from our long walk that day.

The location of the hotel is at the edge of the walking-only old historic city, and the hotel has its own underground garage just across the street, which was great. It is right on the Camino de Santiago walking path, so convenient to stay if you are doing that. They served breakfast (including eggs) starting at 7:30 am, and they served dinner also starting at 7:30 pm, which was before most nearby restaurants. Very close to Pontevedra Cathedral, and other old sites. We ordered a superior room, which was adequate but not great for $200/night.

The reception desk was not particularly friendly or helpful with recommendations for restaurants, etc. and the cost of the superior room seemed to be high relative to quality and services. They studiously ignored our difficulties in moving baggage up from their lobby using their wheelchair/luggage elevator device. I felt for $200 a night we should have enjoyed better service.

Room was comfortable and quiet. The balcony was very nice. There were blackout shades so that I could easily fall asleep. Shower was well stocked and had good water pressure. Breakfast was good in the service was great.

Everyone was great. Room staff made my bed on Easter! I told them they didnt have to but did it anyway. Ricardo santos in the dining room provided superior service. A very courtous man, and was always doing something to better the place. Fast track this guy to management!!

nothing all was good

Excellent location close to the old city and good shops close by. Very friendly front desk staff. Considering the torrential rain, the communal areas were kept beautifully clean throughout. Spacious bedrooms and good shower rooms.

It would have been nice to have a kettle/coffee machine &/or a bottle of water in the room.

The location was excellent, on the Camino route and very close to the historic centre of the town. The room was very spacious and comfortable. Breakfast was superb with a wide range of fresh and home made local produce. The staff were helpful and courteous.

I was satisfied with everything.

Great great shower pressure. Nice pillow. Stuff that matters! In a more modern part of the town. Bed was confortable too. Breakfast buffet was good too, althought I am mostly coffee/fruits, so I never make the most of it.

It looks a bit like an old hotel without the charm of it. Also believe that each hotel room when you paid above $150CAD (so above 90 euro) should have at least stuff to make coffee/tea in the room. Nothing like taking the 1st coffee in pj! The rest was great, sincerely.

Nice modern hotel right in the heart of the town. Comfortable bed and good powerful shower. The room had a balcony too.

Everything was good

Perfect location for the Camino. Very near to lots of cafes, bars, and restaurants and shops. Loved the A/C and balcony room. Very spacious and well decorated room. Breakfast seemed a little chaotic, a lot of people in a small area but food choices were very good. Everything was fresh!

Minor detail but wish breakfast had started earlier. Maybe if it had started earlier, it wouldn't have felt so crowded in the dining area.

Central location and close to the Camino and Old part of town. The facility was clean and fresh and modern. Some person who rated said it was old fashioned and I did not find that to be the case. Final plus was the AC - it was excellent and the staff was very friendly

Nothing