Brilliant staff especially Isabel Iglesias on reception. An excellent restaurant and the hotel location was just what we wanted.

Bad weather meant that the spa was fully booked up by the time we arrived and a visiting football team blocked out the spa and restaurant at rather inconvenient times. This could not be helped. However, future attendees should check beforehand if there will be any restrictions during their stay.

Very efficient staff and very helpful. They are upgrading one section of the hotel and I'm guessing it's a vast improvement. Compared with the rest of Viveiro, this is a well run hotel.

It would be great if hotels in Galicia could have tea and coffee in rooms like in France.

I stayed in the 3* Hotel but had all of the facilities and breakfast of the 4* spa hotel opposite.

many coach parties reduced the experience (and the quality of breakfast one day).

Roomsize, bathroom

Location

Location has a beautiful scenery, and is a short walk to the main beach. It has a full offering of SPA treatments. Breakfast is served in the main building, and it has a very good assortment. Parking at the site is available for free.

The room had a window facing interior chimneys, and had a strong musty smell, although it was perfectly clean. Guess that the facilities are in need of an update and freshening up.

The location was reasonably good and the rooftop view was good.

The staff were too busy to do a good job and the distinction between apartments, 4 star and 3 star facilities was strange, being served by the same staff in the same location. It was not clean and the rooms and linen smelled of tobacco. The WIFI was not working and the gym was closed because two machines were broken..

People yelling in front of the hotel till 3AM and the staff not feeling concerned. It was 2 nights in a row. The room smelling cigarettes

Location excellent

The bed uncomfortable, pillows flat and need replacing and room although clean smells musty