Restaurants food quality was incredibile., we enjoyed every single meal. Rooms spacious and clean. Hotel staff was very attentive.

Honestly I did not appreciate that everything was meant for Russian visitors only. Walking around the hotel and outside of it all the bilboards and posters were written in Russian directly. All the services were meant for Russian speaking visitors, even the menus...which was a bit disheatening. I felt I was in Sochi not Udawatuna - this took all the Sri Lanka vacation spirit away...

The facilities and rooms were modern and really well equipped, very grand furniture in the rooms and lobby. Loved the christmas decorations throughout the property and carols played leading up to christmas. The standard of food was impeccable.

The shower and change rooms near the outdoor pool was very badly maintained, floors were always filled puddles of water and sand and a constant stench of urine throughout the change rooms. The many pool attendants who were standing idly near the towel station could be deployed on a regular basis during the day to keep the change rooms dry and clean.

Stayed in room 720 lovely sea view and trees view. Spacious room with lots of storage, has an iron & board, hairdryer etc. Lovely bath, great shower and vanity mirror in bathroom. Big comfy bed with feather pillows and duvet. Quiet air con and a fan option if you prefer also. Big balcony, perfect for sunrise. Room service food was lovely, Sahan (IDR) was polite, attentive, professional and friendly. Madruanga in housekeeping was also very good and friendly at his job. Other staff in the hotel were also friendly and attentive. Nice buggy to take us from the car park to reception, taking our bags and welcoming us with a cool drink and cool cloth, perfect start! I would definitely stay again, as there's a lovely beach, with plenty of restaurants and cafes, music etc without having to drive or go on the main road

The tiki beach bar staff were a little inattentive and I suggest a little improvement here. Also the food isn't the best, especially considering the price.

The room was absolutely gorgeous, very spacious, as so were all the areas within the hotel. The bed and the shower so pleasant, I didn't use the bathtube, but I would have loved to do so. I loved I could have space at the gym to make yoga and to be so close to the ocean. The beach area was nice, and the staff always helped me to get a sunbed infront of the water. I loved I could eat fresh fruit form the "fruit market" and that the hotel is very close to restaurants and shops at walking distance. Staff was always so kind, I felt absolutely in paradise, I hope I can come back again soon!

The room service food was not good, I contacted the personal, and they managed to change it and make it better, they were very atentive, but I could have expected a better quality. I didn't like that just infront the hotel, the boats park and launch so it is sometimes uncomfortable to smell the gasoline, and to not be able to swim in tranquility in case they pass you by (but I guess this has nothing to do with the hotel management).

Absolutely wonderful hotel with five star facilities. All staff were the friendliest and most helpful people. Room is large and we had beautiful sunset view. Rooms are located in a different building to pool and cafes but a nice very short walk across bridge. Breakfast is extensive and good variety. Other restaurants and bars were good too and very welcoming. Located on beach and surrounded by many restaurants on beachfront and surrounding streets.

Had macaroons delivered to room on first night and therefore expected nightly treat but this was only a once off but still nice. Didn't replace toilet paper or replace drinking glasses on one occasion but rang housekeeping and they were replaced very swiftly.

Huge. We had the corner room and it was big and spacious! Even with a queen bed, and extra single bed and a chaise lounge, you could have danced around the extra space. We had the sea view and a balcony. Great place to sit around early in the mornings. The hotel is near plenty of restaurants too so you have other options than hotel food. But their hotel food (ala carte) was good anyway so it shouldn’t be a problem. Drinks such as virgin pina colada, and strawberry shakes were good 😍 The beach club is where the pool is. They play nice music (beach club vibes) with a different selection of genres. They had activities such as water aerobics, kid yoga, volleyball, entertainment such as dance performers in the lobby and the reception area. They also had activities like afternoon tea. Next to the beach club was a night club which my husband went to and it was decent. We were able to entertain ourselves with some pool/billiards and ping pong! So many other activities for kids. The gym is also decent with a few essential machines. The hotel is accommodating, they were able to provide complimentary cake and some bday decor to celebrate my husband’s bday. Overall had so much to do and was at the same time such a relaxing experience

Their communication via booking.com isn’t so good. Coordinating with their staff online wasn’t the best experience. They don’t have their own pick up and drop off service from/to the airport, they will provide you with a number you can call and coordinate yourself. Hotel breakfast buffet had very limited options for those who can’t tolerate spicy food or those who prefer western food. We had our son with us, and he’s a very picky eater so he barely ate breakfast. He had bread and boiled eggs and that was it 🤣

I recently stayed at Araliya Beach Resort in Unawatuna, and overall, it was a pleasant experience. The rooms were absolutely perfect—clean, spacious, and beautifully maintained. The resort’s facilities were also top-notch, offering everything you'd expect from a high-end beach resort. However, I did encounter a disappointing issue at the Saffron Restaurant during breakfast. While most guests seemed to be receiving attentive service, I noticed a clear difference in how I was treated. I had to ask for water three times, and despite my polite requests, the staff continued to overlook my table. It felt as if they were selectively attending to certain guests, which was disheartening and left a sour note on an otherwise great stay. Hospitality should be consistent for every guest, and I hope the management takes this feedback seriously to ensure all visitors feel equally welcome and valued.

service

The whole resort is WOW compared to other properties in the area. It’s on the beach, connected to everything else in Unuwatuna, and the entrance with the life size wooden elephant is gorgeous. Pool food was good, but we did not eat at any of the restaurants so can’t comment there. The staff were all so helpful and friendly. We came in lowest season in June, so it was extremely quiet (maybe 15 out of 301 rooms only were occupied), so the 500+ staff took incredibly good care of us.

The AC in the room was a bit temperamental, but worked good enough. It’s honestly hard to think of anything legitimately worth complaining about. Excellent job overall!

The hotel is highly rated, the room was superb, the facilities of the room, the bars and the service of the Room Service Department was the most efficient and Fastest of all. I would really give a good 5 star rating to the Room Service Department for providing the fastest, most efficient service towards us.There is nothing that we didnt like, some.few that we have noticed which I will mention here.. The infinity pool access is not included in the room charge but it was not mention at all. Payment is 20$ per room per day for the infinity pool. We visited June13,2025 and it was the low season and for the 3 days it was continuously on and off raining, so there is no point of using even the free swimming pool. Overall this is really a great hotel.

N/A

This is my second time in Araliya and it never ceases to amaze me, beautiful resort and amazing location. The rooms are the best part in this hotel, huge rooms and the view was wonderful!! I’d recommend this hotel to everyone

The facilities overall were great, the staff was very friendly and accommodating. However, We had one issue upon arrival where our booking was cancelled due to no show even though I had already informed them through message that I will be arriving the next day at 6 am and ensured that I paid an extra day to have my room ready at 6 am, and they confirmed. Once I arrived, the room was not available and we had to wait two hours to check in. But the staff handled it very well and overall we were satisfied. Also one thing I would suggest to add SPF creams and tanning lotions in the Hotel to be able purchase