You rarely go to a chain hotel and have the feeling it's a family business, but it's the case here. Everyone is genuinely friendly. The dinner buffet (included in the price we booked) is simple and tasty. There are tea facilities in the room as well as bottomless coffee in the lobby, along with pastry. The breakfast buffet is large and tasty. All in all a calm, friendly, warm atmosphere. Thanks, BW Trollhättan staff, we will carry with us fond memories of your hospitality.

The blinds in the room are a bit tricky to handle

The Hotel close to the City. The room was acceptable (with two disadvantages). The staff at the reception was very kind. We had good breakfast. Parking is not simple, but with the help of e-Parking could be solved quite reasonable

The room faced an internal yard and a ventilator on the next building was quite noisy (0-24). (A room facing the traffic-free street would have been better.) There was no any cupboard

The staff very aware, friendly, and helpful. Because when my lock was stucked she just direct change my room . She said that she's afraid that gonna happend again. Thank you. And there is very easy because theur hang the form about express checked out its really eficiense. Because my flight was very earky so i just wrote the firm and leave my key in box and i left.☺️

Mostly i like all durung my stay.

From arriving to the hotel after losing my purse on the plane to leaving the staff went above and beyond to help me whilst I sorted out paying them due to not having any bank cards which were in my lost purse they let me stay until my money transfer went through. They were always helpful at reception and always had a smile whenever I entered reception. The breakfast was fine and catered for everyone and the staff at breakfast were amazing. The cleaners were amazing too. Anything I needed help with everyone went above and beyond to help me. I couldn't ask for a better stay and can't wait to come back next year.

There is nothing I didn't like.

The Best Western is very central in Trollhättan and very convenient if you visit relatives what I do from time to time. It is very close to Drottning Square in downtown. Room was clean, small, but absolutely good for a night. Price was well affordable and for Swedish hotels really very good.

The room was really big, huge bed, big soffa, etc. There were other stuff, example, small tables, chairs, hair dryers etc. Very quiet even though there was a bus stop just infront of the hotel. We could ask for laundry with pretty low price. Nice 3-star hotel breakfast. Very helpful & friendly staff. Central location, close to everything. It was a very pleasant stay there.

That the staff was extremely supportive and helpful.

Exactly same breakfast for four days. It can be better. Atleast have more varieties for vegetarians.

Had to stay an extra night in town and quickly booked there. Nice and kind staff. I could stay an extra hour for an important work meeting. Quiet and central, would come again and might.

The bed was a bit too soft. Otherwise nothing.

Very friendly staff. For example, I arrived really early (around 12:00) and contacted the reception to ask if I could drop off my lugguage and check in later. They welcomed me, said that of course I could drop off my bags and offered a cup of coffee. In fact, it turned out that I could even check in early (which I hadn't expected). The hotel is located near the city centre and a mere 5 minutes away from the canal, from where you can start walks or hiking tours towards Trollhättan's places of interest, like the waterfall and the locks. Breakfast was really good. Lots of things to choose from, lots of fresh food, including vegetarian options. You can grab a coffee from the coffee machine in the hall anytime.

The first night (a Saturday) was somewhat noisy. There is a bar downstairs and lots of people where partying not only in the bar but also in the street right in front it, and generally the streets were busy with party folk. The other nights were much quieter though. The hotel interior is a bit outdated. This is no complaint about cleanliness (that was fine). But, for instance, the bathroom tiles must have been modern quite a while ago. And the windows don't close so tightly that they could lock out noise from the street completely (a bit inconvenient on the Saturday night). The furniture is a bit old-fashioned too. None of this is a serious issue, but I suppose the hotel will have to think about refurbishments at some point in the future.

The location was perfect, I liked the breakfast and the bar. WLAN was good and the staff very friendly and helpful. When we were not quite sure if we could leave at lunchtime they allowed us to keep the room for a few hours more.

The room was very small and the bed was way too soft for my liking. The furniture and the bathroom looked somewhat outdated and cheap. I have been in many other places (like Motel One) that offer just basic services which appeared much more modern and up-to-date. Also the bar is closed on Monday and Tuesday, which is very bad if you really want a beer in the evening.