A Truly Wonderful Stay at the Grächerhof – A Hidden Gem with Heart I had the absolute pleasure of staying at the Grächerhof Hotel in Grächen, and I can say without hesitation that it was one of the most welcoming and enjoyable hotel experiences I’ve had in a long time. What truly made it special was the new family running the hotel, led by the incredibly kind and attentive Marco. Marco and his family have only recently taken over the hotel, and they are clearly pouring their hearts into making it a warm, inviting, and beautifully run place to stay. Any reviews written before their ownership simply don’t reflect the current charm, care, and genuine hospitality that now define the Grächerhof. From the moment we arrived, Marco made us feel more like guests in his home than customers in a hotel. He was always ready with a smile, helpful local tips, and a sincere interest in making sure everything was perfect. The personal touches throughout the stay — from the warm welcome to the thoughtful conversations and service — made it clear that this is a family deeply committed to providing something special. The hotel itself is lovely: cozy, clean, and beautifully situated in the heart of Grächen, with easy access to hiking trails and the town’s scenic charm. The rooms are comfortable and well cared for, and the common areas retain a charming alpine character that perfectly suits the surroundings. It’s rare to find a place where genuine hospitality shines through so clearly, but the Grächerhof is one of those places. I strongly recommend it to anyone looking for a relaxing, heartwarming stay in the mountains. You’ll leave not just with good memories of Grächen, but with a real appreciation for the kind people who made your trip special. Thank you to Marco and the whole family — We will definitely be back

We want to express our immense gratitude to the entire staff at the Lifestyle & Spa Hotel Grächerhof for making our stay truly unforgettable. Every single person we interacted with was incredibly friendly, helpful, and professional. A special thank you to Heidi (the receptionist) for your warm welcome, fantastic recommendations on things to do in Grächen, providing all the useful information about the property, making a fondue dinner reservation for us, and surprising us with a welcome drink. Thank you, Pedro (the waiter), for your stellar service at the restaurant and for making us feel so comfortable. Once again, we appreciate the amazing coffee we had just before we left! 😉 Please also extend our gratitude to the other waitress (the one with black hair) for being so thoughtful and even setting up the music for us during our anniversary dinner. Thanks to the Chef for making the best omelet I have ever had for breakfast! Thank you, Magda (housekeeping), for your immediate help in providing the items we needed. Thank you, Simon (the owner), for taking the time to check in with us to ensure everything was to our liking, for the lovely conversation, and for your very thoughtful surprise gesture to honor our wedding anniversary. (And again, thanks to Pedro for going the extra mile to deliver it!) The property is new, modern, and cozy, making it a perfect choice for a romantic getaway, a ski trip, or a family vacation. It has the best spa I have ever seen in a three-star hotel,featuring a bio sauna, dry sauna (95°C), steam sauna, jacuzzi, foot massage station, and an incredibly comfortable and peaceful relaxation area with fresh fruit, spa water, and high-quality tea. The location is fantastic-literally right next to the bus station and the cable car to Hannigalp. They even provide special snow-walking shoes for free, and for skiers, there is a designated area to store ski equipment. We are so glad we found and booked this property. We highly recommend it!

Nothing. We highly recommend not only this hotel but also Grächen itself—it is truly a hidden gem in the Swiss Alps! One more thing (due to limited space, it didn’t fit into the "What We Liked" section): The restaurant serves, among other things, delicious Valaisan cheese fondue with plenty of pickles, potatoes, and bread, which we loved, as well as fantastic-looking Italian cuisine. In the morning, they offer a top-quality buffet breakfast.

Very responsive owners, nice spa, we got two free drinks for a restaurant next door and... Something rare in Switzerland in my view (and I am a Swiss person), owners are actually genuinely trying to help and do not make a face when you speak English to them... I did not feel I was bothering when asking for smth, which again, is rare in Swiss hotel family owned... Refreshing :-)

Nothing, had a good time.

This was one of the best stays we’ve ever had, everything was great from our arrival. We were welcomed with a glass of wine in the sofa by the chimney during check in. We then stayed for excellent dinner at their restaurant La Torre - delicious pasta and tiramisù. Breakfast was abundant, with homemade cake, warm crunchy bread, and a cook who prepared eggs on the spot - would recommend the omelette. Staff members were really friendly! After a day of skiing in Zermatt, we could relax at the spa area, which was quiet and very well equipped (2 dry saunas, 1 humid sauna, jacuzzis, showers, an area for reading). Wish we would have stayed longer at this great hotel! Promised ourselves we will be back soon - grazie, merci for the stay Grächerhof!

Excellent breakfast. Lovely helpful staff, especially the guy who checked us in. Comfy rooms and nice soap, shower gel etc. decent coffee machine in the room too

Bit disappointed the spa wasn’t open in the morning meaning we actually didn’t use it as we only spent one evening there. Not the fault of the hotel either but the night we stayed there was some sort of street party with a very noisy singer who sang until just after 1am! Could have done without that!

The rooms are very clean, cozy and have all the amenities and comfortable. Very well managed temperature and the beds are nice too. We had a lovely balcony looking outside. Breakfast is very nice too... and the staff is the best you will ever find in Switzerland. Ask for Nadeem, Maya and Heidi. They are lovely!

Nothing I can think of. It was the best stay.

It was lovely to be welcomed by a drink offered by the hotel, nice touch. The spa is great, very intimate, clean, brand new and not busy at all (and we stayed there on a Saturday). There are lots of facilities. Staff was really friendly and warm. Breakfast is gorgeous, best omelette ever! Room was nice a spacious and had such a lovely smell.

The only thing is that parking is not guaranteed. We had to park in the city car park, which really close by, so not a big deal but it meant that we had to pay 15 CHF extra.

It was our second stay and everything was very good - good facilities, parking nearby, breakfast, spa and the room. Also very welcoming stuff

If you go to the restaurant be prepared that the portions will be very substantial- kind of good but I don’t eat much and try to avoid food waste

First, hat down to the staff. The must wonderful, caring and professional. Couldn't ask for better service. The room was also in a very quiet area, so it was easy to sleep and the room was big and comfy. The food was magnificent. Almost every guest, including the person in reception had a dog. Such a dog loving place it is so heart warming ❤️ They did had a nice spa to relax after a long day, 2 dry and 1 wet. And a area out to cool off (but not naked). Over all the positive wins greatly over the negative, so highly recommended 👍🏻

The food was great but also expensive. So be prepared. The hotel have a potential to be amazing, but maybe more staff to care about the spa? Could be that because of the timing(Christmas) they were a bit short staffed. And the glass door that doesn't close and slide...not the best..

Nice hotel, nice and warm people willing to assist. Breakfast was ok, not the best but, i loved the fresh cooked egg.

Almost zero parking, especially for the winter holidays the space was super limited