Location is ok.

The reception staff was very rude. Through booking we agreed with their manager to come earlier to the spa before check in. Because we had a train earlier. When we arrived at the reception they didn't want to let us in, explaining that they couldn't do it because it was related to check in. I showed them the message from their manager and they kept saying that the booking had nothing to do with them. Even though we used Google Translate they pretended not to understand us. But when it came to paying and when I said I would pay during the day they immediately spoke English and understood what we were saying. Very rude and for that price of the hotel unprofessional.

We chose this hotel because of the hot springs facilities, and they were awesome! It was really unlike anything we'd ever experienced. We were in Jiaoxi for about 24 hours, and we spent at least 6 of those hours in the hot springs. We were upgraded to a Japanese-style tatami/futon room, which was very cool. The staff spoke enough English to explain everything and answer all our questions.

We could not figure out how to turn off the lights without taking the room key card out of the electricity slot, so the lights had to be all on or all off.

Property was dated but clean. Staff are friendly. The onsen pools were a huge hit with my family and definitely the highlight. Plenty of food and marts around the area. Also a police post right around the corner. Highly recommend this hotel.

Toilet and bathroom had clear doors with blinds so we had to either pull the blinds up/down with each entry or push past them.

The bath in the room was super comfortable and made for two. Also included a cool dip bath in the room, too! :) Great access to the entire hot spring park which was AMAZING! Delicious and well-stocked/different types of breakfast foods. Bed was very comfortable too (perfectly firm). Loved the provided yukata and slippers and delicious kiwi. Easily walkable to many places. Room and space was much bigger than expected!

You should choose 1 day staying that hotel since it offers a lot of spring SPA. They also has a small waterslides next to SPA zone. It may take you around half-hour to experience with all kinds of SPA service which catches up with your expectations.

Since it belongs to the old hotel, that is easily to hear some noise from other guests. The other thing is their Broccoli becoming a little bit yellow during the morning time. Suggest their cook should take care on how to remain that vegetable green during the cooking time.

Wonderful location in a lively street with small traditional eateries. The rooms are large and very comfortable. The hotel resort has a big spa with many types of bath, which is accessible for free during your stay. Free parking across the street (public parking house, but the reception provides a token to open the gate).

The staff at check-in didn't speak a word of English, but to their credit they made it work somehow. Need to buy a shower cap on site to enter the spa, but it wasn't too overpriced (50 TWD / piece).

The resort facilities are amazing and so original. The highlight is really the hot spring baths

The hotel is old and so are the rooms. The toilet door and the bath room door are glass door with blind inside the toilet and the bathroom.. never seems that anywhere else

The spa facilties were awesome with many water massage treatments. It was not overly crowded and such a great experience. Buffet breakfast has a good selection. The hotel location was great within walking distance to old and new streets with many eateries and shops.

The room layout was a little awkward. Need to lower blind for toilet and bathroom door everytime someone needs to use it.

If you feel like a splurge this is your place. Great choice of hot springs both inside and outside. Lots of soaking pools or water jets. All smell clean. The room was spacious with a great size bathroom. Easy walk to restaurants. Bike storage is not a problem.

This is a hot springs resort, and it fit this exactly. There are so many different kinds of pools and resting places. I didn’t know this checking in, but even the room had a separate little Japanese soaking tub that has hot spring water! That’s so cool!

It’s a little dated, but it’s very clean and cared for.