The staff were excellent. Police , attentive & respectfull.

The location was not the very best, yet the staff and management made up for it with the polite nature and support. The facility is on top of a hill so hard to walk up the hill but the staff were always accommodating and ready to give you a lift to the city centre with their own car for only B200.

The staff is very nice n friendly. The rooms are huge and nice and very comfortable and a really great value for the price.

The swimming pool has brown water. Doesn't look like the photos at all. I didn't even think of swimming there.

The hotel manager was very professional and accommodated us very nicely. He was able to guide us through a lot of problems we could have faced during transportation.

Breakfast was not available on the 1st day. Toilet shower was too fast.

- Location is perfect. Close to everything, but just far enough away to not be surrounded by the noise and chaos. Location is the border of town with the jungle. Great restaurants, ATMs, laundry etc all within walking distance. - Motorbike rental from the hotel is a great price for quality bikes with no haggling involved. - The pool is 👌 - The hotel is very clean and peaceful with very helpful and friendly staff

I had a very pleasant stay in Ratana Hill Patong. The hotel is 10-20 mins away on a motorbike from all the happening places in Patong while also being located in a calm and peaceful area. The hotel staff is excellent and friendly. They also prepared delicious Thai food for breakfast and excellent cocktails. The owner Franck is ever so available and helpful and just a fun guy to speak with. My room was well maintained and clean. Overall, excellent stay. I will definitely stay here again next time I visit Phuket.

The room was spacious. The mattress was comfortable. The balcony was spacious and beautiful. The staffy was super kind. We rented a good motorbike from them. Kenny was super kind. Everyone there was kind. The food was delicious. We only ate lunch, Thai dishes.

You need a motorbike to get to the beach, and it is very hilly. If you are good at riding a motorbike, then this won't be a problem. The room was quite clean, it is the bathroom that was not clean. If they only used some detergent to clean the bathroom and some mold, the room would be perfect.

The room are so clean & fresh .

King size bed with double single mattress. The mattress is ok,i came for honeymoon do you know what i means 😉

We had a fantastic 20-day stay at this hotel. Frank and the staff were incredibly kind and always available to help with anything I needed. The service was excellent, and we truly felt welcomed throughout our stay. The atmosphere is friendly, and the team goes above and beyond to make guests feel comfortable. I highly recommend this hotel for anyone looking for a pleasant and relaxing stay. Thank you again for the wonderful experience!

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Amazing wew from balcony. The possibility of renting of motobike. Taxi servis directly at the hotel. Nice special taxi car. Quite place next to forest.

Rooms are cleaned every other day.

Comfortable bed. Big room. Kitchen. Nice bathroom with hot water. Nice view and balcony. Good wifi for working. Great staff. Nice pool area.

Smelled like mold and mildew. Location too far out and up a steep hill. Damp room. hard on the lungs because I have asthma. The food wasn't great. Huge roaches in the room.