The most attentive, friendliest and most helpful hotel staff I have ever met on my travels around the world. No matter what we needed, the hotel staff anticipated our wishes. Even when we needed help with a doctor or dentist visit, they proactively approached us and helped with everything. A warm thank you to all the hotel employees especially for the human recourses manager Jack. The rooms are equipped with new and modern furniture of good quality. Very good breakfast buffet. Nice roof top bar on the 25th floor to enjoy the sunset with happy hour drinks. Small but nice roof top pool on the 25th floor. Gym with new equipments on the 24th floor. Washing machine on the 24th floor. Cute outside area on the ground floor.

Because a four-lane highway runs through the hotel, the rooms can be a bit noisy. The two elevators are a bit small.

It’s new and every thing you need is there. Very convenient.

Thin walls, can hear people staying in room next to mine so it could be noisy sometimes. Staff seemed overwhelmed, we didn’t have a proper explanation of our benefits and of the facilities during check in. Our first impression was stressful and we had to find out about the facilities by ourselves during our stay. Should hire more staff to fulfill guests needs. Staff at rooftop didn’t seem to care about furnitures while moving chairs and tables, its new but should make sure to maintain in good condition.

Staff were great. Hotel very clean. Staff spoke English. Breakfast had a good choise for both Thai and tourist. All the items on the buffet were cooked perfect. My wife, children and I stayed for 4 nights. My wife wanted to be close to complex, big c and macro, as she was stocking up for the trip home. The location suited us but is a taxi ride away from the town.

Prices in the sky bar seem high. Also would be nice to have a bell boy as opposed to having to get your own bags to the room. Other than that we were very happy with our stay!

Lovely hotel, good facilities. The gym was just what i needed, i even got my wife in there. Pool and surrounding area was nice. Not the best located unless you are in Rayong just to visit the shopping mall. But good value for money. Rooms were quirky, with washing sink in main area and not the toilet. Good storage and fridge etc

Location,

The hotel was in a good location where you can access the mall and do some shopping. Also being that the hotel just open in August this year brand new. The staff were so kind and friendly and very accommodating.

I didn't find anything dis pleasing about the hotel or the staff. Everything in the hotel so new and room so clean and the bed and pillows felt like I was sleeping on clouds. So relaxing and quiet.

Everything is perfect. The location, the staff, and the room which is spacious with amazing layout and decoration

The only thing that I’d like to suggest and not sure does anyone have the same problem is that its boiling system. The water is not hot enough for you if you’d like to take a shower with hot water

Located right next to central rayong. The room was not well sound proof. Good size beds. Water heat at the shower became streaming hot and cold occasionally. Breakfast cost was unreasonable, so we didn't take breakfast there. Nice rooftop bar.

new facility, very easy to get to from the main road. Next to Central plaza, with a choice of restaurants. Easy to park the car. Nice rooftop bar, helpful and attentive staff. Large room in very good condition.

the swimming pool was a little small.

Fab hotel, lovely sky view pool and bar! Opposite a shopping centre which had everything available from shopping to restaurants to cinema cafes etc. We loved staying here, the staff were so helpful.

Room is comfortable and quiet. Located right next to Central Plaza shopping mall, very easy to have thousands of food and drinks choices there.