Overall this is a great place to stay for a few days. The setting is wonderful and you do feel like you are really in the jungle at times. The rooms are very beautifully decorated and have most of the conveniences you could expect. The bathroom was spacious and the shower is powerful and very welcome after some very (very) hot days in mid-April! There are some really interesting features at this hotel such as the Weary Dunlop museum (all about the Burma, aka 'death', railway) and particularly the Jack Chalker gallery which is unique. The staff were mostly incredibly kind, helpful and efficient and went out of their way to help when they could. The food was decent but not exceptional and I think there could have been a few more non-Thai options.

A common complaint in Thai hotels... The selection of 'Western' food at breakfast was not great. The bread and jam were of the lowest quality and, as usual, the chicken sausages were pretty bad. The coffee could have been better too. In the room the TV was rather small and had no English language channels so pointless for non Thai speakers. We also thought it was rather strange that the main swimming pool had no shallow end (if you were less than about 1.60m you would have trouble standing at all), and we thought there could have been more places to sit and place belongings around the pool area.

The view from the cabin is EVERYTHING. We couldn't find a better view in the entire resort. The onsen with thermal water was surprisingly refreshing despite the 40 degree outside temperature. The warm water somehow made you cool off. At night it's magical! Staff was super friendly and accommodating. Privacy from the room was top tier. Definitely worth the price of the room and the journey to get to the resort. The sounds at night kept us trying to decipher which animal was which. Lots of cute geckos and beautiful birds. This is the only place I regretted not having binoculars! This resort was the highlight of our Thailand trip! The museum was very informative and the gardens of the resort are beautiful. You can tell the place was built with the guest experience in mind!

Tv was only showing Thai channels and no smart tv so we couldn't use it. Although when you're in this place, you're better off without it! The museum could use some fans for airflow and a little sprucing up

There are many, many reasons to love this resort - especially the amazing riverside location and the comfortable rooms. We were very happy that the staff went to great lengths to accommodate our dietary requests (vegetarian / gluten-free), though we were a little disappointed that the breakfast buffet was very meat-dominant, which even regular meat-eaters might find a bit heavy first thing in the morning. We stayed in a private onsen villa, and the room was charming (the view was incredible). Our one and only real negative was that in both the private onsen in the room and the main hot spring pool in the resort (next to the regular swimming pool), chlorine is used in the water. As hot spring enthusiasts (we have travelled to more than a thousand around the world), we have to say that this is exceptionally unusual, entirely unnecessary and also completely negates the beneficial effects of the minerals in the thermal water. Thermal water constantly flowing into (and out of) a pool/tub should have no artifical chemicals added, and none of the nearby local hot springs in the region that we visited were doing this...so I'd encourage the resort to stop using chlorine and allow guests to enjoy a totally natural thermal experience.

Wonderful location. Our room overlooked the river, it was amazing, far better than we expected. Although they spoke very little English, the staff were efficient helpful and friendly. Would recommend 3 nights.

The staff spoke very little English so it was difficult getting advice on getting out and about. Various trips were shown to be on offer but none seemed to be available to book and we ended up hiring a car and a driver to get to The Erawan Falls. We noticed that most people who were there were in small tour groups with their own guide.

A beautiful resort in the middle of the jungle and on the river. It is the perfect place to unwind and relax and listen to the sounds of nature. The hot springs was so relaxing . The staff are amazing and so helpful. I had a minor medical issue in the night and they arranged to take me to the pharmacy in town. They do their best to accommodate and help you with anything. The accommodation was so clean! A good size room and very large bathroom. We had an excellent stay!

Beds are a bit hard but that is to be expected from Asia.

We have visited this resort 4 times and look forward to returning for an even longer stay. Their "Onsen" rooms overlooking the River Kwai are large, comfortable and the private hot tub is very special. The resort is located far off of the road, does not have any barking dog or karaoke, making for one of the quieter experience one can have in Thailand. There is a birdy nature trail, good food in the restaurant with many choices and attentive staff. Thank you for another relaxing visit.

I honestly cannot think of anything.

Our stay at Home Phutoey River Resort was an absolute retreat into nature. The serene sounds of nature—birds chirping and the soothing flow of the river—created a peaceful atmosphere that we thoroughly enjoyed. The hot springs were a highlight, offering a perfect way to unwind and relax. The experience was so calming that we wished we could have extended our stay to explore more of the activities available. The staff provided excellent service, always attentive and accommodating, which added to the overall positive experience. This resort is a true gem for anyone looking to disconnect and recharge in a tranquil, natural setting. We can't wait to return!

While our stay at Home Phutoey River Resort was mostly enjoyable, we did have a concerning experience. When we inquired about the presence of snakes, we were assured there were none. However, during our time at the viewpoint, while we were enjoying the beautiful river view, we spotted a long snake. This unexpected encounter was quite frightening and dampened our sense of safety. It’s something to be mindful of for future guests who might have similar concerns.

Good resort with plenty of facilities, nice big room and convenient to hellfire pass. if you do go beware of the high transport prices charged by the hotel. ask a few of the local drivers at the train station for their contact details, they will charge you a fraction of the price. we were aware of this in advance and it saved us a small fortune.

The only thing that let the hotel down was the bland food in the restaurant, because hellfire pass is so remote you wont have many options but to eat at the hotel so take plenty of snacks and drink. you can ask your driver to stop at the 7-11 in nam tok and stock up on the way to the hotel. e.g a bottle of water is 30 baht at the hotel compared to 6 in the shop

Rooms are spacious and very well appointed. Onsen and river view were definitely worth the extra. Beds were super comftable. Staff were fabulous dealing with a problem that I had caused by changing my date of stay. Pool, lake and hot spring area were stunningly beautiful. Restaurant had a good choice and served excellent food. All could be ordered for room service. On final morning went to the museum area. The museum provided a stark reminder of the past and also informed of how the resort continues to educate the current generation on past.

Nothing

Great location, staff were friendly and helpful. The pool was awesome and the hot spa next to it was great also. Don't miss it. Rooms are big and nice, the AC works great. I would stay here again.

Well.. I have to admit the dinning wasn't the greatest. Breakfast was fine, nothing to write home about, we decided to have dinner there one night, it was not the greatest. Sorry guys but the local spots down the road were much nicer and fresher and I would go to them.