Perfect resort and location, with swimming pool and beach. Staff OK. Non-smoking inside. Food is really excellent, lot of different choices, life-cooking and every day another theme. Animation team does a great job, both for kids and for adults. Security works well, which gives you al lot of privacy also on the beach, no haggling is allowed near the sunbeds.

After October 1st the air-conditioning is switched off for the rooms, which is crazy. The heat in the room is unbearable at night and it is not possible to significantly decrease room temperature due to the bad ventilation, even though it is outside cold at night. During our road trip through Tunisia, this was the only place we stayed at without a functioning air-conditioning system. (Place would be a 10 if this was fixed.) In the morning it takes very long to get hot water in the shower.

Rooms, cleaness, staff, location, food. Great hotel.

Actually my only comments are about the food. The food on breakfast, lunch and dinner was completely not marked with what is inside. A lot of people nowadays has allergies or doesn't eat meat for example. Would be awesome to put small info next to the dishes like salads, stews, small rolls etc where the ingredients are mixed together, what is inside. I ended up eating saute pasta and pizza one day because I was not able to recognize what is inside of all the others warm dishes. Also very few options for vegetarians for dinner. Even couscous with vegetables was with meat. The biggest remark you should fix asap is the salty water for tea! All the hot water distributors gives you a salty water so the tea is undrinkable.

Location, food and beach

Hardly gt any wifi n the room Wen asked fr an iron, was told that every room cannot be provided with an iron which was v odd

- Staff flexibility, always ready to help, very professional especially in the restaurant (very well organized) and the cafe maure - front beach

- Staff at reception didn't want to turn on the AC, even during the night, though the temperature was high for few nights (they said: only after June 15) - An overzealous security guard at the gate who knew full well I was a resident, but still checked the car every time when I came back from sightseeing - Small swimming pool compared to the size of the hotel

Staff was extremely friendly and polite. Felt very safe at the hotel and around the beach. The all inclusive was good and many options to choose from. A lot of entertainment during the day and night.

There is nothing that I didn't like but for the buffet it would be good to inform what the different Tunisian dishes were and what it contained. Also a gym would have been nice, just the basics.

The room was nice and clean, Pool and private beach always clean, the water activities all nearby the hotel, the have evening shows every day which was really good so you can spend all the night inside hotel.

The air conditioner was not good and they had to fix it while we are staying there. The bed had two small sprate beds instead of one big as we booked room with king bed size.

Exceptional service from all hotel staff. Special mention to the waiter Seif for his great kindness and service, always smiling and giving us a warm welcome. It is the second year we stayed at this hotel and we will be back for sure!

Location,staff,hotel rooms,the beach perfect and clean and we can’t forget the helpful Naima at the reception. Will be back for sure

Entertainment at night needs improvement

everything

it would be nice if they add aquatic games for the kids and most attractions should be paid inside the hotel using credit card.

Food was great. Staff was pretty friendly