Check in was super smooth, and this man in the reception greet us in the best way! And showed us around the hotel, and gave us possibilities to upgrade our room, we that and was happy for the room and the spacious deluxe room for 4 people (we were 3). Hotel is super close to everything in Alanya center. Food is good, and variety is good. Best thing about the hotel is that you also can be in the mother hotel Xperia Saray Beach Hotel for intertainment, eat, swim in the pool and at the private beach. Animation team manager Adelina is very kind and gave us informations about everything. Hotel staff vere not very kind for those who don't speak their language. But Adeline makes our stay more comfortable by being nice and friendly all the time.

It is first time we experienced that you have to pay extra for cocktails in a All-inclusive Hotel. So you have to be aware of that if you like free cocktails in a All-inclusive Hotel. Staff were not very friendly and only greets those who gives tips (like when we did it), and those who speaks their language. But you will experience the opposite of this in the mother hotel, so choose it if you want better service at the hotel.

Cosy and beautiful hotel close to the beach. Receptionists are super attentive, I got a free room upgrade. I enjoyed the massage at the hotel, there are women from Bali working there and they are very professional. Food was tasty (not a huge selection, but enough). Cleaning ladies were leaving a bottle of water and a roll of toilet paper outside my door when I turned on "do not disturb" sign, which I really appreciate. Overall hotel stuff are all nice and welcoming people. Would stay there again.

Nothing really

We stayed for 10 nights. Xperia Grand Bali Hotel meets our expectations. Food was great, the staff was very nice polite and helpful. The beach is close to the hotel. Overall an enjoyable stay. I would chose this hotel again.

everything was very nice.

Check-in was a breeze, Bilge did a superb job and even upgraded to a Club House suite for free! Rest of staff were very polite, mostly always smiling, and buffet had good choices. Pool is nice. Good for families, couples or friends. Highly recommend.

My friend saw some flies or small bugs in the salad bar, please monitor quality before taking food out to the buffet. Otherwise, zero complaints.

Many Xperia, but this one particular is in the township has pool and everything else you need food verity- Food different every day verity but again we love Turkish food and lots people from EU, Dutch, Germany, Russian -Euro Asian-very few British people we loved it! Formal casual dress for dinner-but if you’re interested walk towards the beach Cleopatra that’s got everything you need but it’s wavey and quick deep in sea. Very unique sand-magnificent. A-walk abit further Alanya municipal beach that’s more family with kids walking further into the sea no problem - market area and harbour, lighthouse A big thank you to the staff- speak very limited English/ Afrikaans -the manager (speaks multiple languages) who did everything change our room arrangement for our 5 year old - we have to now go to Antalya- definitely recommend this hotel

Am not sure we have anything negative we not fussy about most things we more relaxed if you too picky about everything I suggest you pay £2000+ for your stay!

The meals were very good that is not easy to find for vegetarians. Location is excellent if you want to get to the beach (that has beautiful clean water and a groove type of sand) or want to go up to the castle.

A bit noisy due to central location.

I skipped breakfast every day and had a lunch as a first meal in day. Food in hotel is buffet type served 3 times a day in restaurant that also has tables in the garden. There are tables inside, there is adjacent bar with inside and outside seating.

Food was love/hate affair. Restaurant and food was nice, clean, fresh, many stuff available to bring drinks or get something. We didn’t have a meal that didn’t taste good. Turkiye has plenty of food. Veggies and fruits are of the best quality. No Monstanto garbage allowed there. Problem was in food selection that was always the same. Rice, mashed potatoes, chicken stew, turkey stew, french fries, mixed veggies, pasta, red pasta sauce. 2 soups a day. Excellent salad bar, olives, hummus, all nice. Pastries, all own production, nice selection. Every day three times a day marvellous watermelons, oranges and other fruits. What we didn't like is the small variety of main dishes. Pretty much the same every day.

It was my third stay there and I can safely say that they even they were very good at the first one in 2021, I saw a big improvement through 3 years. Food is exceptionally tasty, animations (you have to walk to Xperia Saray) were great. Staff are friendly and helpful. Property is 5 minutes away from Cleopatra Beach by walking. Everything was great. We would like to visit again.

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An absolute Gem in Alanya! This hotel is fantastic in every aspect! Customer service is superb! Great room upgrade, smiles everywhere! You can't fault their food. Well done to the management. Special thanks to Younus the receptionist and Marina the guest relation coordinator. There both helpful and nice throughout. Won't be my last time coming here. Just perfect 👍 great work also from the hotel manager, job well done keeping things in order

Absolutely nothing

I was in alanya really many times but this hotel is best in Alanya I've been at holiday . Not only because of the center and close to the sea, or because of delicious food and a great spa. I have never met such friendly and cordial men with such high personal culture in any hotel - Thank U manager Ertugrul and 3 men working at the reception desk Tajfun, Mustafa, Yunus . They are ones who make everyone feel at home. Thank U.

Everything was great.