Everything was nice, and we had a pleasant holiday at the hotel. The receptionist, Alpar, was very helpful and ready to assist

The client service was amazing. We had a free diner at the a la carte restaurant. All the food was amazing! The location is perfect and we loved the private beach

Everything was the way I wanted it to be, this hotel was better than expected!

location was perfect, we booked std room but we get upgreat to Sea view room, rooms are comfortable and clean, food was tasty, hotel is in centrum of Kemer but its quit you can walk to shopping centre in 5 min.

Nice accommodations, friendly staff (like Svetlana the client relationship manager, Mehmet who helped us with the luggage and Okan the Reception Manager). It takes your stress away!

First of all, the location. A bit out of the way, and practically by the sea. Very nice main hall and beautiful staircase creating (especially in the evening) a nice and pleasant atmosphere with atmospheric lighting. Additionally, the hotel is not large, so I also consider intimacy to be a plus. Deluxe room on the 4th floor was of a decent size and had a nice view of the mountains, sea and pool. Food in the All inclusive option - also okay.

A taxi guaranteed by the hotel that was supposed to wait at the airport after leaving the arrivals hall - a disaster.No one was waiting with my name and surname, although they had information about the flight number that I gave when booking the taxi.After looking for a taxi driver, which took me over 45 minutes, I bought a Turkish SIM card (additional cost) by calling the phone number indicated in the booking and it turned out that the taxi would be there in 5 minutes.The driver did not even know which hotel to go to - so from the beginning of the holiday we were treated to only stress.The hotel itself is heavily depreciated - the lock that closes the door to the room (room 402) does not work - you could not lock yourself in at night.The lock that closes the balcony door from the terrace on the bedroom side does not work.The rain shower does not work - i.e. it starts right after turning on the water, and then stops running a moment later.The switches do not work, the lack of soundproofing means that you can hear everything and everyone moving in the corridor and closing the door at any time of day or night.The indoor pool - closed - and I chose this hotel with a morning swim in mind - THERE WAS NO SUCH INFORMATION ON THE BOOKING.COM WEBSITE that the pool is not working.The walls in the rooms - stains and peeling wallpaper - it looks as if someone was laying and painting the rooms without having any idea about it and minimal aesthetics.One also gets the impression that the hotel does not employ enough staff because, for example, during lunch or dinner, you had to search for staff to ask them for something to drink, to clean the table or, for example, to wipe the floor because someone had just spilled a sticky mixture.In the confectionery, there was often no service - I had to wait even for almost 10 minutes - because the lady was serving at the same time in the Diamond restaurant, where there was, for example, lunch or dinner.

First of all, the location. A bit out of the way, and practically by the sea. Very nice main hall and beautiful staircase creating (especially in the evening) a nice and pleasant atmosphere with atmospheric lighting. Additionally, the hotel is not large, so I also consider intimacy to be a plus. Deluxe room on the 4th floor was of a decent size and had a nice view of the mountains, sea and pool. Food in the All inclusive option - also okay.

A taxi guaranteed by the hotel that was supposed to wait at the airport after leaving the arrivals hall - a disaster.No one was waiting with my name and surname, although they had information about the flight number that I gave when booking the taxi.After looking for a taxi driver, which took me over 45 minutes, I bought a Turkish SIM card (additional cost) by calling the phone number indicated in the booking and it turned out that the taxi would be there in 5 minutes.The driver did not even know which hotel to go to - so from the beginning of the holiday we were treated to only stress.The hotel itself is heavily depreciated - the lock that closes the door to the room (room 402) does not work - you could not lock yourself in at night.The lock that closes the balcony door from the terrace on the bedroom side does not work.The rain shower does not work - i.e. it starts right after turning on the water, and then stops running a moment later.The switches do not work, the lack of soundproofing means that you can hear everything and everyone moving in the corridor and closing the door at any time of day or night.The indoor pool - closed - and I chose this hotel with a morning swim in mind - THERE WAS NO SUCH INFORMATION ON THE BOOKING.COM WEBSITE that the pool is not working.The walls in the rooms - stains and peeling wallpaper - it looks as if someone was laying and painting the rooms without having any idea about it and minimal aesthetics.One also gets the impression that the hotel does not employ enough staff because, for example, during lunch or dinner, you had to search for staff to ask them for something to drink, to clean the table or, for example, to wipe the floor because someone had just spilled a sticky mixture.In the confectionery, there was often no service - I had to wait even for almost 10 minutes - because the lady was serving at the same time in the Diamond restaurant, where there was, for example, lunch or dinner.

Great location and ambience

The room smelled a lot like food because it was above the kitchen. Very uncomfortable

The pool

Breakfast was not what we expected

Entertainment is poor. Staff not professional and needs to be trained.

Average.

just location

service, food, stuff