Location, comfort

Smoking room ( when I arrived at 1am ) claiming they have none of None smoking room (I couldn’t really take that room from the smell of the smoking and I told them my allergy from smoking then I move to another floor which is has non-smoking room) so the claim they said was not valid !!!

Very good 4 star hotel in the direct vicinity of shopping area. Also near main road to enter or leave Eskisehir. I had a very good bed and even the early morning appeal from the imam for prayer was hardly hearable

Parking in front is in my view vulnerable for theft or damage to the parked cars eventhough video protection is available.

Everything was good, we liked the hotel. The rooms were clean, staff were so kind and welcoming. Just beside there is a shopping center and so many restaurants and cafes.

There was only one water in the room for coffee and tea but we were expecting 2 more to drink. But it is not a big problem.

I really liked the big bead- three people could sleep on it and it was very comfortable. The hotel is within walking distance from the Anadolu university, where I attended a conference. The Manager went out of his way to help me to book bus tickets for my next travels and he handled each question as important. The other staff was friendly too.

Nothing

The hotel is really good value for it's price. The location is perfect - very easy to reach it and in the same time close to the centre. The rooms are clean, comfortable and spacious. I highly recommend Merlot hotel Eskisehir!

Good location. Very clean rooms. We requested non-smoking rooms and they were actually non smoking, it’s not very often in Turkey. Good Wi-Fi. Comfortable bed.

The towels could be more thicker.

The hotel was above expectations. Everything was ok, tasty breakfast. I will recommend it to friends

amazing place for staying with family members and friends. perfect location, very kind and supportive staff. definately recommended. beds were ultimately comfortable, rooms area fit for purpose, bathroom equiped with all stuff.

evrything was perfect.

Personal is just great, highly professional. One example, they gave us personal umbrella to use during the rain. The breakfast is strong, thank you for wonderful cheese with honey. The gym is clean and have enough space to make exercises. Very clean.

The only thing which is very visible is outdated wallpapers which are damaged here and there.

Super nice hotel! Everything was nice. Me and my family would surely choose it again next time we visit Eskishehir.