This property is right next to a metro station which makes it accessible from any part of Istanbul. The hotel has a huge pool with a bar plus another pool at the gym area. They also have sauna, steam room, and a facility for massage which I took advantage of. The restaurant offers a full variety of dishes from western, to Turkish, to Asian. The suite room was ok with wonderful views of both the sea and the city. Everyone including the staff at the reception was so professional and spoke good English. I would definitely stay here again if given a chance. :)

My keycard malfunctioned 3x which made me a bit uneasy during my first 2 days as I had to come back and forth to the reception to have it fixed. They quickly made up for the trouble by sending me fresh fruits which to me was a really wonderful gesture. If you are from East or Southeast Asia I would suggest to stick with their grilled meats and wok options like fried noodles at the restaurant. I may have explored too many other dishes which turned out to be a bit bizarre for my taste. The lentil soup is a must try though! :)

Close to Maltepe metro station, only 50 m from Exit no. 5 of the station. The room was generally OK, contained two parts: a living room with a kitchenette and a bedroom. There is a Migros store in walking distance and many restaurants nearby.

I booked the room and paid via Booking. Booking wrote that the invoice will be issued by the Hotel. The Hotel did not want to issue the invoice to my company, saying that I paid via Booking. I had to argue with the receptionist, but finally I got the invoice with my company data on it. The room was generally fine, it contained a kitchenette too. Although there were appliances (kettle, microwave, fridge), apart of two mugs, no other kitchenware were available, not even a teaspoon or plate. So the nice kitchenette was useless.

Its a nice hotel overall, the room upgrade and the room itself was amazing (top floor). We really liked the room, it has everything you need. Breakfast buffet was great, lots of choice! The area is of course a bit further away from the center, but the metro station is 2min walk. Staff was helpful when we had an issue with the shower.

You need to buy a swimming cap for 300 TL to be able to go into the pool, thats a joke and does not make sense. I am sure I am not the first and not the last customer who complains about that. The pool area itself is nice, just stop with this swimming cap policy or offer your guests free swimming caps.

Excellent. Just perfect. No words

The security in the swimming pool. They are selling head cover caps for a nonsense reason. Have you ever heard that (in any part of the world) somebody died or got infected bcs of not wearing head cover in the swimming pool? Do you think that infection of a person is spread only from head part? How about the rest open parts of the body? Guys cancel this nonsense rule. BTW, make a family breakfast (cheaper) option or longer stay breakfast (cheaper) option. You don't have it. You are charging the same price for adults and family like mine where we had 4 kids and just two parents. Adults and kids cannot be charged the same breakfast price.

Free room upgrade is always nice. And the outdoor pool is really nice. Also the location really works - next to metro and only 3 stops away from one of the biggest malls in Istanbul. But still has many local grocery shops and restaurants close by, so don't always need to take a metro away even. And the room, it was really nice - was able to get a proper sleep and relaxation here.

There is a washing machine in the room, but no laundry detergent. That is kind of strange, I am used to having one small amount - enough for one round of laundry if apartment hotels - and this is almost like one. It wouldn't cost them much to have that. Also there was no comb, toothbrush or many other things in the bathroom, just selection of soaps, shampoos and some vanity kit.

The property is great value for money. Very impressive entrance / lobby area. Great staff. 24/7 room service is great. Deniz on reception very helpful at check in.

No temperature control of the rooms, it’s done on a main system. This means you can become very very hot if the sun is beaming in through the glass, and it’s tough luck.

Staff was really kind, the room was super clean and the service was excellent ✨ Metro station is just next to the hotel entrance, so it makes transport really convenient 😊 Also, there are good cafes and restaurants nearby, super market and pharmacies. All in one place I would say. Highly recommend this hotel!

It's not the first time I booked in this hotel , and next time god willing I will book in Burgu Arjan hotel again . I really feel the comfort in this place . The rooms and the pool the restaurant everything is really nice. Big thank you the customer service staff they are doing great job . I liked all the reception team from the first day until check-out. Thank you to Mr. CEZAR AND Ms. GUZHAL the others also but I don't have their names. Thank you Burgu Arjan team and enjoyed my stay.

Everything is perfect.

We were upgraded to the suite room free of charge, the rooms were clean and spacious, the outdoor pool was amazing, the indoor pool and the gym were really good, good location with many restaurants, cafes and supermarkets nearby. Overall the stay was memorable. And lastly the staff were very friendly and helpful.

Nothing, everything was perfect and best value for money.

price was higher than the market value of the area . internet was awful