We had an non-refundable reservation, without breakfast, for 2 rooms, each with 4 beds. As we arrived at the hotel extra-early - around 7 am, the staff was very kind and offered us similar rooms which were available at the moment - otherwise we should have been waiting until 12-14 to get checked-in. We travelled all night so we needed to rest asap. The rooms are very confortable and spacious enough, but we had to ask for more towels as they seemed to not pay attention that we were 3 persons in the room, and not 2. Even so, the reception staff were very nice and provided us imediately anything we needed. The Wi-Fi connection was pretty good also. We had no breakfast included - but I don`t think the hotel had a breakfast area anyway. I would recommend the place if you need something confortable, in this area. But not for touristique attractions as it is more than 30 minutes away from the center, by car.

Only two of the front office employees speak english and we had to use a lot the Google translate app :)) The older receptionist - even if didn`t speak english - was very helpful too, same as the two younger men who spoke english. The walls of the rooms are very thin - so even if you just speak a bit louder, it can bother your neighbours. I higlhy recommend to use ear-plugs - I had no issue to fall asleep with it, but otherwise it would habe been a challenge.

1. This is my second stay in this hotel. 2. I booked a single room, which wasn't available on arrival, so they upgraded me to a much bigger room with a double-bed and two single beds. Thank you. 3. Location: It's not a touristy location, but it was close to all the places I was going to. 4. I gave them 10 out of 10 because I got what I paid for. However, please bear in mind that this place is not luxury; I would say 2-3 stars. Pictures are a bit deceiving, but reality isn't too bad if you set your expectations right. 5. English-speaking, friendly staff. 6. 24 hours of reception: I found this handy because I arrived around midnight on the first day. 6. LCD TV with Turkish, English and Arabic channels, although the staff only knew about the Turkish channels :-) 7. Although the hotel itself doesn't provide free parking, there is a secure car park literally next door for 150 Liras/day. Also, off-street parking is available. The area is a bit crowded, but I still found space for my rental car every night.

The place needs a bit of maintenance. It's nothing too bad, some sockets are wobbly, the shower is leaking a bit onto one floor corner.

1. Location: It's not a touristy location, but it was close to all the places I was going to. 2. I gave them 10 out of 10 because I got what I paid for. However, please bear in mind that this place is not luxury; I would say 2-3 stars. Pictures are a bit deceiving, but reality isn't too bad if you set your expectations right. 3. English-speaking, friendly staff. 4. 24 hours of reception: I found this handy because I arrived around mid-night on the first day. 5. LCD TV with Turkish, English and Arabic channels, although the staff only knew about the Turkish channels :-)

1. My room had a double bed with two single mattresses. The gap between the two mattresses widened overnight and made sleep a bit uncomfortable. Also, they can use a more comfortable mattress/pillow. 2. The room had three spare pillows with different firmnesses. I wanted to use the hard one, but it didn't fit in the provided pillowcase. Having spare pillows is good, especially if they are different firmness, but I don't see the point if they don't fit in the pillow case. 3. The place needs a bit of maintenance. It's nothing too bad, some sockets are wobbly, the shower is leaking a bit onto one floor corner.

Room was very clean, an extremely comfortable bed, polite and caring stuff. Pretty close to the main street of this region, not so loud (for me personally). Simple and cozy. Rooms can be cleaned every day, you just have to ask for it.

I was living on the 5th floor right under the roof. During sunny days (even in April with maximum 20 degrees) it was insanely hot in a room, it was hard to stay there. Windows were stuck half open so I couldn't get descent ventilation while it was sunny. I have been told several times during my stay that AC will be fixed "tomorrow". That's the main disadvantage that made my stay a little uncomfortable from day to day. I believe It will be fixed closer to summer because of the seasoning. The rest of the list didn't really affect me a lot because I don't mind these conditions and it is usual for this price. Guests were very loud sometimes, I could hear shouting kids from a lower floor.

The employees and the staff are very friendly, helpful, and welcoming. The 24-hour reception is always ready and there to help out. You are offered free tea and coffee in your room. The location is also really great and you are 2-minute walk from the public transport which is available 24/7 and connects you to most parts of the city very easily. The people at the reception are also super friendly, especially Mr. Fatih Bey who is so helpful and attentive to whatever a tourist might have difficulties with. Batuhan is also very friendly and can assist you if you only speak English, so language is not a problem in this hotel. The staff well over and beyond and helped me with so much during my 45-day stay. I will definitely recommend it and would stay there again.

nothing. Everything was amazing.

Quiet hotel in quiet area, was here for 5 days and I felt comfortable. Staff was friendly, I had asked them for an ironing board and they went out of their way to help. The location was good as it was a close taxi ride to the beach and seafront.

I can't think of anything. The hotel was nice and a good distance from the Convention Center where I was attending an event.

One person of staff speaks russian/english. Metrobus station not far, comfortable beds. Air conditioning. Good internet :)

Wrong map adress in booking, search in google maps (street is Pamuk Sk, not Hisar Sk, some min walking east). Need interior restoration or renovation, lighting and systems.

Friendly staff, clean rooms, good wi-fi and very convenient place (easy to find and reach by public transport from both airports). Also a lot of cafes and shops all around nearby.

Everything fine

my room was near to the ascensor, so it's a little bit noisy but I am deep sleeper so no problem. Except that, the place is very good

the staff dont speak english

location is central Close to the bus station and excellent. lovely entrance hall, bedroom was lovely and great bed, good wardrobe and excellent ensuite" All staff are nice to me especially mr BATUHAN he was so nice I recommend everyone to stay in this beautiful hotel and wonderful people❤❤❤❤❤❤❤❤