This is my third stay at this hotel. For the first time, I was impressed by the staff member named Mahsum, who was very polite and explained everything I needed to know and helped us with the rooms. For the first time, I received professional service from this hotel, and for my future stays, I would like the same person to assist me again.

For a 5-star hotel, the hotel is not clean enough and every time something is missing like coffee, etc. The body lotion was empty, I would like to find disposable toothbrushes, cotton swabs, etc. that every hotel offers. They are very poor with these things.

I was at a business trip for the TUYAP fair (Expo) - the location and all the services were great. Breakfast was also tasty and variable. Friendly staff and cleanness of the rooms. Overall - better than expected

We had an early flight - I've requested in advance an early check-in. But due to overbook and high demand at that time - it was impossible. Nevertheless the staff was friendly and brought some fruits and a cake after the check-in.

Whenever I come to Istanbul I stay at this hotel. Its services are good, it has everything you need for a comfortable stay and you rest well.

In other occasions when I have stayed, they left coffee in the room, but this time it wasn't like that. Even after a day I thought the cleaning staff would leave it, but they didn't, and for coffee drinkers like me, it is necessary.

Staff at our arrival was good. Break fast was good. We did ask for late checkout that Ayse in front desk help and gave us the late checkout. In total we were OK. But our room when we checked in did not have everything ready for 2 pelple. I was traveling with my SON (14 years OLD).

At our checked into the room, it was very hot. So we did ask to checge the temp. Also, room was ot set ready for 2 people like towels ect.

rooms are clean and spacious, breackfest buffet was good but a littel expensive according to the price, staff helpful and nice, they have a very delicuoce welcomeing cookics

nothing, although the location is far from the city center , you still can find local food shops, and also a mall for franchises food, and other shopping stores.

It was an amazing stay at DoubleTree by Hilton Istanbul-Avcilar. The staff was so kind and helpful. It is a positive thing that the hotel is near the train station. You can also find a breakfast cafe near the hotel just one street down. I will come back if it's possible again. So I recommend this hotel with fair prices.

The staff was so friendly and helpful. The space smelled so nice and it was super conducive. Transfer to and from the hotel was super easy, and we were able to move around comfortably. The ambience was just what we needed.

I should have emphasised what we needed in the room upon arrival. I wanted some floral arrangements as it was our anniversary, I had asked for it but it didn't happen. It didn't take away from the experience, it would have only made it nicer.

I like how spacious the rooms were, the view into the city is also great, and parking for your car is useful.

Was confused by how it was not clear how much and who will be charged for breakfast. There are large metal beams inside the rooms that are not very safe especially with their bolts exposed if you have children.

The staff were awesome. They were helpful, and I think the following staff in this hotel are one of my biggest reason to stay here everything I visit Istanbul. Special thanks of: Esra B. Ifem, Eray, Zafar, Recep, Uğur, and many thank of Erdem Gürsan. I think these staff needs special prize for their highest customer service.

All good.

The staff were awesome. They were helpful, and I think the following staff in this hotel are one of my biggest reason to stay here everything I visit Istanbul. Special thanks of: Esra B. Ifem, Eray, Zafar, Recep, Uğur, and many thank of Erdem Gürsan. I think these staff needs special prize for their highest customer service.