The hotel is in a very good location with lots of shops and restaurants! Easy access to the metro to get anywhere in Istanbul! Very clean rooms and daily cleaning, especially good service from cleaning lady Lali! The staff was very helpful with anything we needed and also very friendly and even upgraded our room with a balcony! The restaurant offers a selection of hot and cold breakfast options and even freshly squeezed orange juice. The restaurant managers Sinan Bey and Ersin Bey were always very helpful and a special thank you goes to them and their team! I would definitely recommend this hotel to anyone looking for a cozy place to stay in Istanbul!

Nothing

Location and staff was really nice.

Toiletries and washroom facilities can improve.

Very helpful and friendly staff, excellent room cleaning every day!

there is no coffee at breakfast, this is a big minus in the hotel. For 5 days of stay they could not fix the coffee machine! We ordered coffee for an additional fee. The toilet and bathroom in the room with a glass door that does not close is a huge minus

Cleanses. Position.

The bathroom was middle of the room.also bedroom was too small.

Good location, nice breakfast

Wifi not really working, bathroom could be in a better shape

Location was excellent, near to tourist points, easy to catch metro. Breakfast was nice, good variety. Room was good, but glass partition in bathroom was very uncomfortable and feel bad, there should be wooden or block partition between room & bathroom. Also ablution pipe (Muslim shower) has to be fixed for WC in bathroom. As Muslim we feel bad a WC without water ablution connection.

Nice location, friendly staff, close to public transport. We stayed at the 6th floor, with a small balcony, the room was a bit small but very clean, with a walk-in shower in the bathroom.

Breakfast could be improved, not too many options, repeating every day - and definitely coffee can be better. Even the payed one is not that great.

Centrally located with only a leisurely walk to the Bazaar, Hagia Sophia and Blue Mosque. Room was pleasant with decent amenities - we were lucky to have a balcony with some lovely views of the city. Breakfast was included and there was a wide variety of options to choose from. The receptionist was very helpful with organising our transfer to and from the airport.

Air conditioning was a bit weird - in one room it only blew out hot air and didn't see one in the other room. Got pretty hot at night sometimes which wasn't ideal - not sure how this works in the height of summer!

Good location Clean rooms Nice little view of a beautiful mosque!

Quite small Breakfast not very many hot options Only orange juice and no Apple juice Would have been nice to serve Turkish Coffee also

— Great location: not far from metro and city center, but relatively quiet. Kid's playground is nearby, may be helpful for travelers with children. — Exceptionally good personnel: nice and helpful. We had several requests like additional child's crib and towels, everything was fulfilled. Many thanks for treats for our daughter! — Breakfast is diverse enough and tasty. The restaurant food is very good though menu is not big. All the tables are mostly empty on non-breakfast hours. — The room was comfortable and spacey enough. No noise from another rooms was heard.

— The room requires several fixes here and there: wardrobe knobs, door rails, electrical switches. — Some devices had trouble with connecting to local WiFi.