Our stay at the property was delightful. The suite was exceptional, and the staff were kind and helpful. Breakfast was also good.

Only pounts of improvements 1. The room lacked a cleaning card to hang on the door, causing us to go three days without cleaning service despite informing the reception on the second day. I recommend asking the reception for the card if not found. 2. The AC at the room doesn't work (only cold air) All these are only points of improvements. The stay was delightful and we had everything we needed

The rooms and the big space in the king-size appartement. Good location, cleanliness. Good price ,quality ratio. The parking under the hotel and outside was also good and easy.

The breakfast was very thin in diversity. Just eggs cooked in water and no warm Turkish breakfast. No good coffee machine with coffee beans or something. No one had fixed filter coffee. And one sort of bread( white bread). More diversity in bread should be fine for such a hotel. It could have been more extensive.

+ Excellent Staff at reception (Abdul Baset & Yosuf) and at the breakfast buffet + Large Suite more than enough for 2 adults and 2 kids + Comfortable Beds, quiet neighborhood, separate A/C in each bedroom + Standard Turkish Breakfast Buffet + Multiple Grocery Stores, Cafes and Restaurant within 1 minute walking distance + Excellent hub for visiting nearby areas (need a vehicle)

- Absolutely horrible housekeeping staff. Even when leaving room early and requesting housekeeping we came back multiple times with no housekeeping at all, and other days they did bare minimum (only changed towels). Room was in a horrible shape by the end of our stay for a week - Room front door does not have any sound proofing - hear all noise from corridor and our voices were heard from corridor - Did not affect us, but the kitchenette is not supplied by any cookware or dishes or utensils. We only used the water heater and the mini fridge anyway

we booked king suite which has a magnificent view that made us extend our stay , the location is perfect with many eateries and supermarkets just below the hotel, rooms are soundproof although being on a busy street not much noise , staff are helpful and house keeping is good. breakfast was good and water,turkish coffee and instant coffee available at reception for free all the time.

nothing really.

Positives: - The hotel was clean, which is an important factor for many travelers. - The room/space was bigger compared to other hotels, which can provide a more comfortable and spacious stay. - The hotel was quiet, allowing for a peaceful and relaxing environment. - The staff was nice and friendly, which can greatly enhance the overall guest experience. - Parking is available

No things

Welcoming staff, decent rooms and breakfast. Next to restaurants, cafe’s, and grocery. Quite area Away from downtown and main streets congestion’s, ample parking. The residence is kind to f top of hill, you would have excellent scenery in the horizon ( garden view 2nd floor). Reasonably priced Karting in the basement of the building, big plus for kids)

You need to have car rental to enjoy moving around from residence to malls and attractions, though taxis are available.

The property was indeed luxurious, and I enjoyed the everyday cappuccino and hot chocolate. The Receptionist staff were friendly and helpful at all times. The venue was very central and had easy access to public transport and restaurants.

Nothing

We were upgraded to a luxury suite with two bedrooms, a kitchen and a good bathroom. It was good value for money. Since we were only staying one night we didn't really have time to enjoy the facilities. The location was great as it was only a short drive to the cable cars by the lake.

Not much to dislike. I would have rated the hotel excellent if it had had a swimming pool.

The gentleman in front office Mr.Faris was a amazing guy.Very good at English and caring man.He upgraded our room with small charge from standard room to a luxury and big suit.Very clean and comfortable suit .breakfast also was very good in an open area.

Black curtain in the room was not covering the whole window .

It exceeded my expectations. The rooms were wow, super comfortable and spacious, they paid attention to every detail, even the hallway smelled nice, and the breakfast was wonderful. I wholeheartedly recommend it!