The location of the Hotel is superb. The Rooms were clean and comfortable. The Staff were very cooperative. The food was exceptional. Recommended for compulsory visit.The staff was very hospitable and kind specially Umit, Hassan and all other staff.

Everything was Exceptional.

Nice breakfast. Excellent customer service and diligence. Very good views from the property. Overall was very happy with my stay and hope to be back.

It was all good.

The experience was fantastic. The location is quiet, away from the hustle and bustle. Great cave room experience. The hosts were very helpful friendly and accommodating. Great value.

Nothing.

The location and its view are amazing, particularly for the breakfast (included). The staff are incredibly kind and the service is really good. I loved the cave room too.

The wifi is iffy, the bathroom wasn't perfectly clean (and the shower could have more pressure). The beds could have been more comfortable too.

The staff were so helpful and friendly. The decoration and vibes was beautiful.

nice breakfast

room and location

Quaint and special. Beautiful location, high enough to watch the hot air balloons. Friendly and welcoming staff. Tuaba was exceptionally helpful, even arranged a pack breakfast for us as we had to leave vey early.

Breakfast start time was relatively late at 8:30am. Staff was cleaning the floor while we were sitting at breakfast. More English speaking staff would be helpful.

First of all a big shout out to the hotel owners Orhan and Veli!! They made our stay unforgettable. Anything we asked about they helped us with! Arranged a tour, found a free slot with another Air Balloon company after our previous flight was cancelled, called taxi to the airport etc... Breakfast was amazing. So delicious and prepared with love and care!!!! The room is quite simple, but if you would like to experience living in a cave with natural cooling instead of the AC, this is a great option and we enjoyed it so much!!!!

Minor thing like the water tap in the bathroom...needed a bit of maintenance, however we we able to used it:))

The staff was very friendly, breakfast was very delicious, the view from the terrace is fantastic, the room was spacious and comfortable, the shower was modern and there was warm water.

We could've been provided with more drinkable water (0,5 liter/person seems too little to me) and toilet paper. The maid also forgot to clean our room one day, which would've been fine, if it wasn't the person who provided water and toilet paper. Also, one of the lights in the bathroom was flickering, which was a bit unpleasant.

Unique cave hotel, amazing breakfast with a view, helpful staff. Urgup is cheaper than Goreme

Everything is in Goreme, all the tours starts there. This hotel is in Urgup, meaning the pickup and drop off time will be affected (we were the very first to be pickup 40 minutes earlier) and we were the last ones to be dropped. Consider this.