The breakfast was a great selection of traditional and western cuisine. The chef provided eggs on demand in any style you could wish for. The service was prompt and the staff were inviting and responsive to any requests. Overall excellent! My chalet was comfortable and well set up with a fridge, A/C and an outdoor table and chairs set on my veranda. The reception staff were friendly and professional in handling our booking and our check-in. I have satyed in this hotel three times previously and I can highly recommend them. Being right on the water's edge is also a plus.

My morning shower did not have any hot water. That was my only gripe.

As was my last stay at hotel, staff was amazing. Rooms are as comfortable as they can be for the country in there. Very accommodating to give what's asked of.

There was a teen age girl in the lobby area of the hotel, very, very loud and inconsiderate. When staff asked her to be polite to guests present (which they did very politely), she responded with, "I don't care about them, this is my aunty's Hotel." The desk worker apologized to us, but it was apparent there wasn't much more he could do. We took our conversation elsewhere than in the sitting lobby area. Other than that, there are no issues. Even if it is a family member, it doesn't make good for them not to care about the guest at a facility. She was not directly rude to anyone though. I will stay again my next visit.

The rooms were nice. Had hot water for showering. small amenities in rooms like hot water heater for tea (tea bags & sugar provided), water bottles in room, and TV with satellite. If you are from the USA or Europe looking for that 5 star Hotel, keep in mind that you are in Uganda and for what they can offer this is well worth the money. Don't come here complaining they don't provide the spoiling things you are used to. It is not fair or right to do so. The night staff was exceptional and very helpful. Accommodated the best that they could. You have Coco Beach right next door that you get access to with staying at the hotel as well.

I would have to be petty and dig deep to find things to complain about, which I will not do.

Close to airport with nice beach area that you can walk to and have free acess as a guest of hotel. I was pleased with the included breakfast as well as restaurant available on site. For a few they offer room service which I enjoyed. Over all I enjoyed my brief stay and would stay again.

I liked everything. My only suggestion would be adding instant coffee packs to room along side the tea and water that is provided. Also refreshing the hotel sign at front gates where you enter via security gate. it’s such a nice property but that sign needs updating.

The staff were friendly especially Penelope and Sharma. Great location with beach access. Booked a family room but was upgraded and given two rooms due to some faults in the original room. Nice playground for the children.

Breakfast had limited options. Restaurant has limited options. No local dishes. No entertainment within the property. Wifi in the conference block completely not working

After long trip it was conftable stay in this hotel. Friendly staff, everything was ok. Easy to find. Big rooms, moscito net. The beach is close.

I love the environment and the management they are very friendly.

Calls are not pick on time and chef are to come on time because some of the travelers would like to have breakfast but u get someone like me going to the airport at 6:30 without taking breakfast and it is in the services.

Big and clean room, close to the airport. Friendly and helpful staff.

The beach of the hotel was not accessible.

The staff was impressively helpful, service minded and friendly.

Spacious rooms and cleanliness

Nothing