Appreciated that it was away from the main road, a lovely drive to the building. Nice and quiet. Staff were great, attentive and friendly. Tara at restaurant great! Loved having a balcony facing pool and garden. Being able to sit on balcony. Room very clean.

No elevator in building, so not good for my husband who is recovering from a broken hip (luckily he wasn’t there). No grab bars in shower. so a bit dangerous. Water from shower leaked onto bathroom floor. Need a sliding door. Suggest a small table on balcony; had to invert a garbage can from room and place a book to hold our drinks and snacks.

The room was spotless and comfortable. We appreciated having a fridge and microwave, as well as the balcony and modern shower. The staff were very friendly. Since it was off-season, it wasn’t crowded or noisy. The indoor pool was great—my kids absolutely loved it.

The heating system (air conditioning unit) was quite noisy at night. I’m not sure if it was just in our room (Room 226) or if it's a general issue. Also, the pillows were too high for my comfort.

Everything was good, the room was clean, the bed really comfortable. The parking was close to the reception. I found the stuff nice and smiling, willing to help and to offer a good experience. We are considering to come back if there is an interesting offer.

We visited the swimming pool when we arrived the first day, to take a look, it was already late. The next day, we went around 9:30 am and it wasn't looking cleaned since last night when we took a look, there is water on the floor and hair in the shower, still the same next day when we went. Also a little bit of dirt inside the pool itself.

We enjoyed our one night stay in the hotel. It was just few minutes drive from Blue Mountain Village and also to the town of Collingwood. I like the ambience of the room. It’s calming. Everything we need were available. The staffs were approachable too. We had breakfast in gustav restaurant and it was great. I think it’s a must to try it.

I think the heater of the water in the shower before the swimming pool needs to be fixed.

Super nice upon walking into the hotel, super quiet and clean. Walking into our room was so nice to see how clean and all the amenities we get with our suite. The bed was super comfortable and everything was just adding up to the best stay. Overall was the best hotel I’ve stayed in!!

The bathroom could have been a bit bigger for how big the suite was! The windows also could’ve not been tinted for a more cozy view.

Great Location right between the Blue Mountains and Collingwood Downtown Area. Facility was exceptional, indoor and outdoor pools are heated for any type of weather enjoyment. Rooms are very clean and spacious for a short visit, next time we will try the apartment style to suit our family better. All around wonderful place to visit, without the busyness of the Blue Mountain village.

The room was modern, well maintained and clean and felt comfortable. The pool wasn't overly busy even on the holiday weekend, we were able to find seats. We throughly enjoyed the chophouse restaurant for dinner and breakfast. Great food and service in that spot.

Not a massive hindering however my spouse does have some mobility issues and I believe when booking or confirming our reservation we were not at least felt like we were directly informed that our booked room on the 2nd floor was not elevator accessible. We managed but it was simply something of note as we would very much recommend the facility. The beds were nice however I rated it only a "good" because it happened to be too stiff for our liking but that is very subjective.

The pools were wonderful especially the outdoor pool. Room was very nice.

First room was a King Size overlooking the roof, window was frosted so unable to see out, no view, very disappointing. Asked reception if there was another room available. She was very accommodating and found a 2 queen bed room overlooking the pool. This was so much better. Thank you for being so helpful.

The swimming pools were so relaxing. The grounds were beautiful with all the trees. They have a children’s playground there and a bbq if you want to cook. Loved the balcony overlooking the pool and the room was so comfy. I wished we had more time to go on walks. The on-site restaurant was amazing. We had dinner and breakfast there The only thing negative is no elevators but other than that this hotel is a breath of fresh air

The only thing negative is no elevator to help with the suitcases to stay on the second floor with a view

The room is exactly like the picture. I was afraid to get there and face something different but no. It’s a great, clean, spacious and comfortable room. The bed… oh what a great bed.

There’s no room service. That’s the only thing that really bothered me. I have a little one so I basically just wanted the floor to be swept a little bit. Maybe leaving a broom in each room could be a nice idea.