The breakfast rated a 10 with us,it was fantastic.

I didn’t like that you need to explain it more clearly how you clean the rooms,we stayed 10 days,and had our room cleaned once,I was appalled that I didn’t have clean towels,but all was good ,they cleaned the room .I only saw the right up on the front desk about how you go about cleaning rooms.that little add in the bathroom sucks .what you had on the front desk,should be put in all rooms, On the desk in the room.where one can see it.

The Valhalla has been beautiful for many years, and it has been several years since I stayed there last, but it was more beautiful than ever this time. The a/c worked perfectly and was very quiet. The room was immaculate and even though the hotel is quite close to the runway at the airport and our window faced the runway, the room was very quiet at all times. Parking is plentiful and the pool area is very beautiful with wood beams overhead and wood everywhere.

There was nothing at all that I did not like about the Valhalla.

I had to book at the last minute and didn’t check in till 1a.m and the rate for that night was over 200.00 which I found ridiculous since I always stay there. Ended up getting my next 3 nights for much less on booking.com. As I single person I feel safe at your hotel and is convenient as I come by bus. The staff was amazing and I even buy them chocolates since they really are good!

I prefer to stay here when travelling by plane as it's close to the airport and the parking lot is fenced in. Makes me feel my vehicle is safe. Staff was friendly and helpful, and the shuttle is always available. They should do something about the phone lines though as I always have trouble reaching the front desk.

Phone system. When trying to reach the front desk, I had to go through several choices and ended up with someone's voice mail which was pretty useless.

Send the shuttle to the airport at flight arrival time. Why do we need to call and then wait. You can't be afraid to burn a little gas. Focus on cleaning as it could improve. Pay attention to details, such as the state of the curtains, pillows and turn on tv's to see if they are working. Mine had been smashed by the previous renters. I didn't discover it till morning as I had a late arrival. Finally pay attention to the replenishment of the coffee supplies. Done very poorly.

The staff was accommodating of our requests. Our room was clean and the beds were comfy. We also enjoyed the indoor pool as well as the restaurant at the lobby! The food that we had were all superb and the service was impeccable! Highly recommended!

There’s lots of trash in the corridors leading to our room due to kids staying in the hallways to play til the wee hours of the night. We can hear them whenever we’re in the bathroom, and sometimes even from our beds.

The pool was amazing, beds were comfortable, and staff were very friendly and helpful. Everything was clean! Property is right next to an airport, we saw several planes (right out our window) and never heard anything! They must have done an incredible job sound proofing. The picture posted is out the window view of airport/mountain.

Hot tub was closed down.

Location, friendly staff

Parking lot dirty with no landscaping, restaurant furniture and carpet dirty, small bed for 2 people, long wait time for food in restaurant, smell of marijuana in room.

The property is always clean the staff is always friendly which keeps me coming back here

The hot tub is permanently closed which is a draw back in my books as well as the price tends to be a little bit more on the higher end of things with paying those prices I want to have a place where everything is working

Staff were super friendly, check-in/check-out were seamless. Ample parking. Room was very clean. Location was great, tucked a little off the main road so traffic sounds were not an issue. Didn't try the pool, but the pool area looked very clean.

Parking lot could use a little more lighting, but there were plenty of spaces.