This was a relatively new hotel, very similar to any of the chain hotels of this type. It was well maintained, clean and nicely decorated. Although my sister and I just had coffee, breakfast was similar to those offered everywhere but nicely done and maintained from what we could tell. We found that Shelby was a lovely little town and enjoyed our explore. The lady offered a few suggestions for dinner and we were very pleased with our choice.

The hotel is located a short distance from town and the access to the facility seemed a bit odd, maybe unfinished but that didn’t really present any problems.

Very friendly & welcoming staff. Very clean & spacious room. Excellent breakfast choices! Comfy bed & nice size TV. Decent location with reasonable room rate to visit the Glacier's & to cross the border into Canada.

Elevator 'lil slow but not a major issue. Not much else to do in Shelby - limited eating options that shut down early evenings!

The breakfast was phenomenal every day we were there. The staff that was preparing it and waiting to clean up the tables were wonderful and very attentive!! They would take our things when we were done and clean and disinfect the tables when patrons left. The choices were fantastic and even some very nice pre-packaged options and fruit that we could grab before our hikes every day. We had to leave before breakfast one day and it was nice to have the microwaves and a very nice size mini-fridge so we could still eat a good breakfast before our hike that day. Also, on the day of check-in, I had not noticed the extra incidentals fee when booking and didn't quite have enough money on the card I used. The front desk worker was very kind and waved it for us, with the knowledge that it could be added later if anything was broken or ruined.

I wish it would have been closer to Glacier. We booked it with the knowledge that it would be a drive every day but was tiring after hiking all day and was still worth it in my opinion. Maybe a nice, economical restaurant attached or close by. The Dollar Tree/Family Dollar on the other side of the parking lot was a quick economical option though. They did have frozen microwave options that got us through. I didn't want to cook and clean up and make dinner after hiking all day and there wasn't a huge selection in Shelby. The only other thing was we had 3 people staying in our room and had to ask for a 3rd washcloth every day. Not a big deal but maybe with 2 queen beds at least put 3 if not 4 in the rooms. We tried to reuse towels as much as possible.

Like most Best Western's, this one is also a good choice. Breakfast was better than most and the beds are super comfortable.

Paying this much money for a hotel if it were located in a city is understandable, but in such a small town??

Clean, clean, clean. The property was easy to get to from the interstate and had two dollar stores nearby for picking up supplies. The front desk staff was very pleasant and even provided fresh baked cookies! It was easy to get all of our luggage out of the car and up to the room.

No complaints. Everything was satisfactory.

The staff was fantastic. The rooms were clean, and the beds were super comfortable ..l loved talking to Sandi at the front desk and Shelly, who made all the breakfast meals . The breakfast was delicious

There was nothing we didn't like.

Place is super clean, quiet, comfortable. The room was big and so was the bathroom. The full breakfast was awesome. We really enjoyed our stay. Very friendly staff!

the property was great, the road coming in was rough under construction.

I didn’t like Bookings. We could not stay the second night we had booked through “Bookings” and they would not refund the second night. Someone got my money & provided nothing.

The breakfast was very good. Enough choices and excellent staff. The lady was very pleasant and helpful. The staff at the facility are second to none. Comfortable and clean rooms. The only problem was we couldn't get the Blue Jays games on TV!

More sports channels are needed. The location is a little awkward as there is no place to walk. We had to drive for everything.

Wonderful staff at every turn. Fantastic breakfast, rooms, my windows opened. The location was mildly remote and the entrance appalling but the staff and facility fully compensated for those items.

The potholed entrance.