The overall development was excellent. It is a relatively new canalside development. Very dog friendly, provided fenced dog toileting areas, with plenty of dog bins with free dog bags. Great for canalside walks and nearby Horsenden Hill Fields. All apartments are stated as dog friendly. Great views (we were 7th floor of 14 floors). Great roof garden, leisure areas, games room, work spaces. Excellent quality and well thought out. The whole development kept clean and beautifully landscaped for an urban area. It was very conveniently placed for where we wanted to visit. Underground parking. There was a Starbucks and Co-operative food store on site. A mobile pizza van was there one night of our stay.

The air conditioning in the apartment could have been more effective maybe (we were there on the three hotest days at 29/30C). It was quite noisy outside the building, being on the side where the main public area was, and there was a great water feature that the kids were able to enjoy during the hot weather. Once the windows were closed it was quiet. The central area is used for some great community events, just be prepared if on that side of the building. We weren't advised of having to pay extra for the dog and parking until the morning of our booking, so a bit of stress trying to pay via Charles Hope online link, which wouldn't work (had to pay on the phone when we were on our way. (though I had emailed asking about dogs and parking via Booking.com when we booked.)

spacious apartment with all the amenities. access to the gym was a plus. the co-op around the corner was great. secure building and great surroundings. clean and tidy everywhere with plenty of places to walk around the area. relatively close to Greenford station

having to use a key card to access the building entrance and the lift was great but also annoying that we only had one key to use between two of us. it was requested but never fulfilled. we just had to manage who goes out when so as not to get stuck or bother someone to open the door.

- Location (right by a co-op). Outside was well maintained and pretty. - Inside the building was semi open and visually appealing. - The property itself was exactly like the pictures and priced well. - Big windows allowed for a lot of light to come in. The sofa was comfy the bed was a little small but had no issues when sleeping. - Decent sized TV - Had a lot of plug sockets

- Didn’t have a bath :( (always good to have the option) - Didn’t have a tea towel / paper towels - Microwave oven (but instructions on how to use were helpful). - View weren’t the best but felt private.

The apartment is modern, clean and very functional

The check in took more than a hour since it is not possible to check in with the concierge. There was no air conditioning, and it was warm days. I had to leave the window opened and it was hard to sleep with so many lights from outside

Beautiful location and courtyard hotel was clean and room was very clean and perfect for what we were looking for the views from the apartment were an added bonus.

The rooms where to warm and the second en-suite bathroom toilet didn’t flush

It was so clean and in a beautiful area, perfect for family and exploring London. Very spacious and comfortable.

Quite hot in the apartment and no instructions for thermostat but they did have fans which was useful!

Lovely modern and comfortable

Difficult to find.

Rooms were excellent. Great location would definitely book again.

Ultra modern, clean and well kitted flat on a high floor. Rooms were spacious. My teenagers enjoyed using the gym and game room on the top floor

The parking which we had to pay £15 for daily was in another building across the road despite the building we stayed in having an underground parking bay which was NEVER full. It’s very cold at the moment and walking across the road with bags of shopping was not pleasant. The living room was much smaller than expected. Every time we tried to use the kettle or toaster, it threw off a phase of power in the flat so they were unusable Despite the fact that I was speaking to a representative of Charles Hope minutes before we arrived, the receptionist said our names were not on the guest list. This took a while to sort out at 1am Only one key provided for a group of 4. We requested another one but were told Charles Hope does not allow it. Most annoyingly you have to get permission to have guests visit!! Why? This is not a prison. I was told this is another rule by Charles Hope