Close to everything

Staff was extremely unprofessional. Allowing guest to go behind bar and make their own drinks. 2 staff riding bikes in lobby. No one at desk. Everyone hanging out at the bar area

Breakfast is overrated. Based on previous reviews I expected the breakfast to be phenomenal. Nothing special. Same thing every day, no pancakes.

The first room that we got smelled like cat or dog urine. I asked the staff to give us the new room and they were super nice and helpful. My suggestion would be having rooms with pets and without pets ( like smoking/non smoking rooms) because if smb has a serious pet allergy this might be a huge problem. No matter how you clean, animal fur and secrete is still there.

The room was clean and tidy! The beds were very comfortable. The pool was big and nice. If I’m ever in the area again I will definitely come back again.

The breakfast menu could have been better. The pool should have been warm. Housekeeping needs to make sure that the sheets they put on the beds don’t have stains on them.

Everything was clean and well cared for. Staff was very nice and helpful. Beds were very comfortable. Breakfast was a good touch, waffles are always good.

A little concern about the amount of large dogs checked into the hotel but we never heard any of them while in our room. Our overhead neighbor and his children sounded as though they stomped everywhere they walked and it seemed the children were jumping off of the furniture up until midnight. It did not seem the every other day rotation on towels was working. It didn't work as scheduled but we just asked for towels. At breakfast there were waffles, eggs, sausage but no plates for Monday and Tuesday. Husband stated eggs were too bland no flavor.

Clean and comfortable

Nothing

I had a good night sleep in a comfortable bed. The room was spacious.

The breakfast was okay

Was a very good stay.

Nothing.

It’s close to everything! Right in the middle of Destin and Sandestin!

N/A

The customer service provided by Shelldon, Kalin, Jennifer, and Ainsley was excellent! It has been three years at least since the last time I went to a hotel where the customer service was priced with so much as care, intention, and genuine kindness. This was my favorite thing about my stay. Also, the facilities were impeccable, clean, beautiful, and welcoming. The breakfast was amazing and the rooms were decorative, comfortable, and had all the amenities needed. I highly recommend this hotel to everyone and I thank the staff for providing such an amazing experience.

Great location, right next to the beach. Beautiful and comfortable room. Desent breakfast. Very polite staff at the front desk. Good value for the money.

The cleaning ladies don't speak English. It's hard to communicate even for one additional towel. In the first morning, i discovered that the bed sheets had yellow stains, but the front desk reacted immediately, and all bed linen was changed immediately. However, discovering that we have slept on dirty linen was not a pleasant experience.