It was close to all the theme parks. It was like being at home. Very comfortable beds.

Could have been cleaner. Found an old sandwich in a zip lock bag under the bed.🤮

Great loaction, apartment was a great size, rooms and bathrooms were big. Clothes dryer broke during our stay and the replaced it. Gated community so felt safe. Nice pool area

Property was great but as it was self-service there was no housekeeping. This is fine but a few cleaning products provided would have been nice especially if staying for a few weeks. The stuff we bought had a lot left over at the end of our trip and felt like a waste. Hopefully they kept them there for the next guests.

Check in,quick response to our issues.See below

Upon check in we found only 3 spoons and a very limited amount of glasses.After our call we had a delivery next day of brand new supplies.Our guests reported to us shower in guest bathroom not draining properly and a very limited supply of hangers in closet.We reported both issues.

Really great place! It is big, well supplied, comfortable and pretty complete in everything. Good beds, linens, comfortable covers and towels. Awesome, big and well supplied kitchen (many utensils and appliances). The apartment has washing and drying machines. The resort has a pretty nice pool, a bar and a lake. Every once in a while we could spot a squirl passing near the balcony or around the grounds, so cute! It is of close proximity by car to all the Universal and Disney parks, as well as many good stores and restaurants. Almost attached to the property (you can walk to it) is a publix (a well stocked supermarket) and a few eateries. Parking was always pretty easy, we quickly found a spot near the apartment everyday. Being floor level really helped since we had an older person and a baby with a stroller in the group. They supplied us with a good portable crib. It is very well located and organized! Check in was pretty easy, with good instructions and easy access. No hassles, which was great. We really loved it. Definitely recommend it! Great value. Amazing stay.

Everything important was clean, but some corners and under the sofa and bed were a bit dirty. There were a few mosquitos inside the apartment even though there were protective screens all around the apartment. Probably entered through the door with us..

Mum & teens on holiday here which meant we each had our own room and ensuite. So nice to have a home away from home rather than a hotel. We took alot of Ubers which were very efficient. There were enough start up supplies provided to last us the whole week which was appreciated. The neighbourhood is safe and peaceful. There is a Walgreens shop with many basic supplies but not alot of fresh food and Vege. I suggest hitting Wholefoods to stock up at beginning of the week. New theme park opening up across the road in May 2025.

There wasn't anything to dislike, the photos were accurate so we knew what to expect. The property is a little dated but that didn't bother us. Probably suit people who hire a car.

We had a wonderful stay at this apartment in Orlando! The place felt very spacious and comfortable for our family of four. It was fully equipped with everything we needed to enjoy our stay, including a well-stocked kitchen that allowed us to prepare meals with ease. The apartment was spotless and well-organized, just as the host had described. Everything met our expectations, and the host provided clear and accurate information, making our stay even smoother. We truly enjoyed our time here and would highly recommend it to anyone looking for a great place to stay in Orlando!

Nothing

Beautiful apartment, super clean, very comfortable beds. Had absolutely everything we needed for a great family vacation. The location is perfect for the theme parks we went to, and lots of good restaurants close by. The pool area at The Reserve was wonderful, we really enjoyed the fire pit. We will definitely be back next year.

My only suggestion would be a few more kitchen utensils for cooking. Other than that it was a wonderful apartment.

staying here for the second time and everything here is perfect

parking is hard to find if you arrived late

Location of the townhouse was excellent. Gated community and services around the block. Easy in easy out. Dedicated parking and garage. Door accessible by digital key input. Aminities in kitchenette. Living room bed rooms toilets are all as we expected. 1 AC unit that cools the whole townhouse. Good green views from balcony side.

Shower heads are a bit rusty or salty. 3 levels means using stairs up and down which is ok for us but if we have an older person it would have been very difficult. Also carring luggage up and down is a hustle but ok.

Excellent location & value. It was clean. The pool area & surrounding areas were groomed well. It felt comfortable & safe. The beds were comfortable.

This is our second stay & both times, it feels like it’s left to the customer to notify them of things not working properly. Even though prompt to fix, I would prefer regular scheduled maintenance evaluations of the room to decrease the chance of making maintenance calls. It’s hard to have maintenance come while you’re trying to vacation. First time, there wasn’t a coffee pot & multiple lights out, this stay, the dishwasher didn’t work. Both times they came right out & went over & beyond but it’s our vacation & we want to make the most of it.