This is a remodeled motel, and they have done a generally good job at it. Room had 2 Queen beds and a couch that converted into a bed. We asked in advance that the couch be set-up and ready for our late arrival, and they delivered. Something I truly liked was their app to manage the entire stay. Super easy to use, all the information in the app (Wi-Fi code, hours of operation of the reception, of the pool, where and when to put the trash out of our room if we needed that taken care of...). Another great feature was a live chat that will connect us with their team, without the need to be present or go in person at the reception. They will answer pretty fast, and always be nice and accommodating. I really, really liked their app. We didn't use the pool or jacuzzi, but they were in front of our bedroom and they looked really nice. There were also a few vending machines with snacks, drinks and things we could need for our stay. Parking was free, and that was appreciated. Also, the hotel is about 15 minutes drive from Disney and 20 minutes from Universal. Well located, and in a calm area. This was our first experience at a Sonder hotel, but we will definitely look for this specific chain when travelling again.

The only thing that comes to mind, is having to pay an extra $20 to have our room cleaned. We did get new towels, but we had to go get them at the reception.

The location was OK. I didn't expect it to be super close to either attraction park but it was a bit of a distance from supermarket or restaurants. Actually, I did like walking to and fro Target twice during my stay, so it worked out well for me (BTW, it's a 30 minute walk)

I stayed for 10 days and there was no housekeeping service available. I liked that no one was entering my room but I wish I could have had the option for making up the room. But getting extra towels was easy (I need to ask at the front desk, but they were super friendly!!).

It was very quiet, air conditioning was excellent. Very hot water

Torn shower curtain, was led to believe i must pay for parking- there was a big empty free lot out front. Big gap around the door, room was fairly dark even with all the lights on

Really nice room, brilliant value for money. Clean and good facilities. Loved there’s a pool even though we didn’t use it.

It was a bit dark in the room. I would have liked instructions to use the coffee machine.

Breakfast dosn´t apply. Realy excelent location. Need a little more atention on the common ares like hallways. we had a problem with the bathtub but it was solved

Breakfast dosn´t apply. Realy excelent location. Need a little more atention on the common ares like hallways. we had a problem with the bathtub but it was solved

Outstanding value for money. The best budget hotel I’ve ever stayed in. Clean, very comfortable and modern with a brilliant range of facilities making use of modern technology. You can login to your usual streaming services on the TV. How cool is that?!.

Walls and ceiling sound insulation isn’t the best. We ended up with quite noisy neighbours. I’m certain that we could have moved if we’d complained but it wasn’t that much of an issue for us.

Room size is perfect and great location. There is also a free parking right before the main entrance and lots of outside resting spots. We had an issue with our hvac unit that stopped heating, they offered us another room and ordered electric heater for any future inconvenience.

Pool is beautiful but water is freezing cold (November).

I liked how everything got updated. We stayed at this hotel last year and I can see a huge improvement. Looks more modern and way more clean. Would totally recommend!

I did not get housekeeping service.

Comfortable. Stayed for 20 nights. Close to Disney parks and restaurants. Staff friendly and helpful when available.

Changed room at the outset as poor location behind access stairs and noisy music around the pool. Generally too techie to the detriment of service. No person at the front desk a lot of the time. Had to use mobile phone to make contact. Much messaging by text. Rooms are generally not serviced. Trash arrangement poor - you leave it outside your room for collection before 9.00am. The main trash container seemed to be left open at night inviting critters. We were on the 3rd floor and found a cockcroach in the bathroom on two occasions.

No breakfast was available at our location

6 day stay and never was offered a cleanup/fresh towels ie. Ameneties.