Room (king suite) was very nice with small fridge and microwave. Plenty of towels, etc and very clean. Large flat screen with adequate channels. Nice shower with hot water, unlike other hotels where the temp. seems regulated to warm. The breakfast was quite good, with options including eggs/omelet, sausage, gravy and biscuits, oatmeal, fresh fruit and numerous pastries. They also have an automatic pancake maker which is fun. I was contacted by a manager on the second day, just to check in and see how everything was going. Who does that? Geraldine who manages the breakfast is a sweetheart, always with a bright smile. I go to Port St. Lucy a couple of times a year to visit my grandson/daughter. This was my first time at the Holiday Inn Express, though I have stayed at most of the others. In my humble opinion, this is far and away the best of the lot of mid-range hotels (Hampton, Hilton, Ramada, etc.). I will stay here primarily in the future.

nada

I was only there overnight- basically I just needed a place to sleep and shower. I didn’t get to use any of the facilities because I didn’t have time. But my bed was comfortable and my room was clean. The service at the front desk was friendly and prompt. (Aliyah is the young lady who took care of me and she was very wonderful.) I paid $138 total for the night which I thought was fair. I did see more expensive fares for the same room and I would not have paid those prices. One thing that I did notice though, was when you first walked in the room, there is a peculiar smell, which I think comes from the air conditioner unit. Maybe it’s a filter issue? I’m not saying there was anything wrong with the air conditioner but I did notice a smell and thought you should know.

Everyone who works here is extremely friendly and helpful. The whole place was completely spotless. It was very easy access from the interstate, but I heard no interstate traffic. I felt like the people at the front desk did a good job of checking in with me during my stay. I enjoyed the breakfast. The blackout drapes worked so well! Slept like a baby!

On Tuesday night, I called the desk to see if I could find a place to get a good pizza and the person at the desk didn't seem very knowledgeable about what was available near me. Not a big deal whatsoever, but I was too tired to go to a restaurant and sit down. I wish the breakfast ran an hour longer. The placement of the soap and lotion dispensers by the sink doesn't make sense because you end up shooting the soap onto your clothing or the wall or your face. It was kind of watery, so it was easy to shoot it wrong. I'd like to see a more user friendly modern luggage carts. I've seen them at other HIE locations and I struggled with the ones here.

The location is great . Walking distance to Denny's, Texas Road House , Outback Steakhouse and Duffys Sports Bar. No traffic noise . Room was super clean ! Staff was very professional. I actually extended my stay because it was so nice here ! Breakfast was above and beyond expectations. Beautiful pool.Overall I could not be any more pleased. Did not want to go home !!

If anything I would clean the grass and weeds in the pool area but that was very minor.

First and absolutely foremost, I was so very impressed with Camil at check-in. I'm retired from customer service with the airlines and I always held myself to the highest standards. I can honestly say the Camil so surpassed customer service!!! She's off the charts and I just can't even begin to explain: pleasant, accommodating, going above and beyond, sincere, sharp looking, very knowledgeable about the rewards program but not pushy. I've been all over the world and I've seen all kinds of CS. In my book, Camil is the best! Also, Maria at the breakfast buffet did a great job efficiently restocking the breakfast buffet after the high school swim team left. Much appreciated!

No one thing!

was given a free upgrade to a larger room which was exceptionally spacious, clean, and comfortable. Delicious breakfast sandwiches in the morning!

we got in super late (like 2am) and even though we called ahead to let them know we would be arriving then, the front door was locked and no one answered the call box for quite some time while we stood struggling with luggage. additionally, there were no sheets, pillows, or bedding of any kind for the pullout sofa bed available in the living room

Nice pool area. Laundry facilities. Breakfast . Maria made sure we were always well fed & taken care of! 🥰

Better pricing was offered through third party. Warm coffee wasn't available throughout the day, Mostly cold & empty. Outside grilling area did NOT have ANY grilling tools to use. Room needs larger, more garbages.. Pool towels were sparse & open hours should be extended for adults only.

Upon entering, Cody at the front desk greeted me and informed me of the locations of various amenities, including the pool, breakfast, and gym. I appreciate that the entire establishment appears clean and updated. I came back to a clean room when stepping out to get a bit.

We stayed for one night and had no complaints about the service or cleanliness. Our experience was pleasant and satisfactory. We liked the hotel’s proximity to shops and markets.

The only thing we found a bit uncomfortable was the size of the pool towels — they were too small for our liking.

The breakfast was good. About the cleaningness in the room, The room was very well clean but the shower needed some extra help. The front desk was very gracious to acknowledge it and gave me a reduction in the price. Other than that the stay was very good. I would stay there again.